Posted Date :

28 Jan 2025

Function/Business Area :

Others

Location :

Guwahati

Job Responsibilities :

1. Oversee IT operations projects, ensuring standards and collaboration.
2. Lead technical operations engineers, guiding, mentoring, and
reviewing.
3. Develop and implement strategies for system reliability and
performance.
4. Manage monitoring, maintenance, and support of technical
infrastructure.
5. Collaborate with teams for seamless system deployment and
integration.
6. Handle incident response, root cause analysis, and post-incident
reviews.
7. Drive automation and improvements to boost operational efficiency.
8. Prepare and present operational reports and metrics to stakeholders.

Education Requirement :

B.Tech / B.E (CS, IT, ECE), MBA preferred

Experience Requirement :

9 - 15 years

Skills & Competencies :

1. Demonstrate leadership and project management skills.
2. Communicate and collaborate effectively.
3. Apply strategic thinking and problem-solving skills.
4. Utilize expertise in scripting languages and automation tools.
5. Apply in-depth knowledge of networking protocols and technologies.
6. Leverage experience with cloud platforms and services.
7. Manage projects and multiple priorities effectively.
8. Familiarize with ITIL and operational best practices.

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