The application window is expected to close on: 03/25/2025 Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received. Meet the Team We are Infrastructure & Cloud Services organization, and we are changing the way we run Cisco's operations by improving the power of technology, the best of business processes and outstanding data insights. Together, we will Reinvent the Cisco experience. Show the world how to Reinvent applications and demonstrate the future of the Internet to Showcase the power of Cisco: our people, products, processes, systems, and data. Please join us and make this journey together! Your Impact As part of the IT Service Management - Observability team, you will play a crucial role in delivering exceptional services, tools, and platforms to enhance our organization's capabilities. Your focus will be on ensuring comprehensive visibility and insights into the system's performance and health, from infrastructure to user interactions, using various monitoring and optimization techniques. Role Overview: We are looking for an experienced Engineering Manager with over 10 years of expertise to lead our team. Your responsibilities will include: * Leading and mentoring a team of software engineers, fostering their growth. * Conducting performance reviews and developing goals and plans for team members. * Overseeing the planning and execution of software projects, ensuring timely and budget-compliant delivery. * Collaborating with cross-functional teams to align project requirements with business objectives. * Providing technical direction and ensuring adherence to best practices. * Staying updated on industry trends and exploring their potential application. * Participating in architectural discussions for scalable solutions. * Implementing Agile/Scrum practices for efficient project execution. * Promoting a culture of continuous integration, delivery, and testing. * Communicating project status and challenges to senior management. * Representing the engineering team in strategic planning and decision-making. Minimum Qualifications: * 10+ years of experience in software engineering, with at least 4+ years in a leadership or management role with Proven track record of successfully leading and managing engineering teams in a fast-paced environment. * 5+ years of experience in Splunk Logging and IT Service Intelligence (ITSI) * 3+ years of experience with Splunk Observability Cloud or experience with two or more of Splunk AI solutions such as Splunk AI Assistant for SPL , Out-of-the box AI/ML in ITSI/AIOps/UBA/etc. , ML SDK/Toolkit or Splunk App for DS/DL Splunk * 3+ years proven experience in one or more of Observability and logging tools such as Prometheus, Grafana, ELK Stack, ThousandEyes, AppDynamics, Zabbix, etc. * 5+ years of System design experience and should be able to design highly complex, scalable, and resilient systems. * 6+ years of designing distributed systems and writing effective and optimized code for a complex scenario/POCs. Preferred Qualifications: * Should be aware of types to security scans and experienced with assessment tools and reviewing security reports. * Expert in various cloud services including compute, storage, databases, and networking. * Expert in doing technology evaluation and should clearly highlight the trade-offs using one over other. * Should be aware of general IT trends and software technologies that are evolving and how they can adopt. * Experienced in agile ceremonies (Sprint planning, backlog grooming, retrospectives) * Effective communication and interpersonal skills, with the ability to work collaboratively with multi-functional teams. #WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all. Our passion is connection—we celebrate our employees’ diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best. We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer—80 hours each year—allows us to give back to causes we are passionate about, and nearly 86% do! Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us! Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.