Primary DetailsTime Type: Full time

Worker Type: Employee

Partner with divisional learning partners, IT partners, and stakeholders to support and deliver learning plans and initiatives on the enterprise learning platform to a global audience. You’ll also support the development and promotion of the required learning framework and upskill People Generalists on the processes of Tier 1 - Learning.

Responsibilities:

Administers the day-to-day operations of the learning management system which includes the creation and management of all learning objects, course uploads, reversioning and testing, learning assignments, event and session creation, report generation, troubleshooting, etc.Collaborates with other teams and stakeholders to ensure online trainings are set up/ configured accurately and ensure success of learning and development activitiesMaintains a learning management system (LMS) that meet all regulatory compliance needs and ensure accuracy and integrityManages users' and stakeholders' learning and training requests and concerns via ServiceNow case management tool and via regular touchbase sessions with divisional learning partnersConducts trainings for HR Generalists on the processes of Tier 1 LearningPerforms in-scope tasks for QUBE Publishing (Sharepoint)Ensures company processes and procedures are followed when developing and maintaining process documentation in a central repositoryInterprets and applies technology related DTPs, standards, and process documentsEnsures security and data privacy standards are maintained in relationship to delivered reportsEnsures high level of customer service across the team globallyMaintains positive relationships with third-party vendors and IT partnersPerforms user accepted testing for System Release ManagementMay perform other business demands to adhere with divisional requirements

Work Experience:

Necessary Work Experience includes:

Some relevant work experience.

Preferred Work Experience includes:

Experience working in a talent or learning team.Experience working in a project-based environment.Experience in analysing data.Experienced in administrative support role in a global and complex organisation.Experienced in supporting learning delivery and broader People processes.Experience with Cornerstone OnDemand, or Workday or other learning systems is desirable.

Qualifications:

Necessary Qualifications include:

Tertiary Degree or equivalent combination of education and work experience.

Global Disclaimer:

The duties listed in this job description do not limit the assignment of work. They are not to be construed as a complete list of the duties normally to be performed in the position or those occasionally assigned outside an employee’s normal duties. Our Group Code of Ethics and Conduct addresses the responsibilities we all have at QBE to our company, to each other and to our customers, suppliers, communities and governments. It provides clear guidance to help us to make good judgement calls.

US Only Disclaimer:

To successfully perform this job, the individual must be able to perform each essential job responsibility satisfactorily. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential job responsibilities.

Skills:

Adaptability, Analytical Thinking, Commercial Acumen, Critical Thinking, Detail-Oriented, Human Resource Management, Human Resources (HR), Intentional collaboration, Learning Management Systems (LMS), Managing performance, Presenting with Impact, Risk Management, Stakeholder Management, Strategic Management, Waterfall Project Management

How to Apply:

To submit your application, click "Apply" and follow the step by step process.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.