Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

IFS - Operations

Management Level

Manager

Job Description & Summary

At PwC, our people in talent and development focus on finding, deploying, training and enabling talent through talent identification and enhancing employee skills and knowledge, fostering a culture of continuous learning and professional growth. These individuals collaborate with subject matter specialists and project teams to strategize effective ways to locate, assess, educate and train employees, in line with market developments and firm strategy.

As a learning and development generalist at PwC, you will focus on designing and delivering innovative training programmes to enhance employee skills and knowledge. You will play a crucial role in fostering a culture of continuous learning and professional growth within the organisation.

Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member’s unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

Analyse and identify the linkages and interactions between the component parts of an entire system.Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion.Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables.Develop skills outside your comfort zone, and encourage others to do the same.Effectively mentor others.Use the review of work as an opportunity to deepen the expertise of team members.Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate.Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.

Minimum Year(s) of Experience: 9-14 years

Preferred Knowledge/Skills

Demonstrates thorough knowledge and/or a proven record of success in the following areas:

Understanding adult learning theory, digital production processes,  learning/responsive design in various learning environments, from design through evaluation/assessment;

Possessing knowledge of  digital learning platforms, designing &  leading major educational technologies including mobile, micro & nano-learning, simulations & branching elearning, videos, animations, electronic performance support, with applicable development timelines & technologies;

Demonstrating experience in use of development tools (e.g. Gomo, Storyline, Adobe CC, video,  audio production & editing);

Understanding 503/508 Compliance and regulatory ( NASBA CPE, etc) requirements, digital design for all modes of learning;  application to delivery formats, including those applicable to Quality Assurance Standards (self studies, nano-learns, hybrid learning);

Maintaining knowledge of current & emerging accessibility trends (WCAG 2.0 AA requirements) and experience designing/developing digital content for people with disabilities;

Utilizing advanced agile & waterfall project management & instructional design skills across complex, high-impact projects for a range of learning solutions with an emphasis on digital learning solutions, including blended solutions -  e.g. pathways, curriculums, live/virtual solutions, etc.;

Facilitating insights from subject matter specialists to create engaging designs for content;

Managing project teams including on & offshore resources from inside & outside PwC for digital development process to meet business needs;

Managing learning management system, project plans & digital development workflows;

Leveraging demonstrated project management skills & overseeing different projects & optimizing project resources;

Linking digital design, responsive design, evaluation, learning assessment, & production management on projects;

Leveraging effective use of learning technologies; successfully identifies, adopts & applies innovative new approaches platforms to learning programs;

Delegating & driving accountability across a team & across multiple projects;

Consulting in highly ambiguous environments & collaborating through use of effective oral & written communication skills;

Using design thinking (including persona development, affinity mapping, journey mapping, & prototyping);

Using agile project management techniques (including sprint planning & review & backlog management);

Maintaining knowledge of current & emerging learning technology trends & experience innovating with new learning technology tools;

Analyzing data, communicating data insights to drive decision making; and,

Leveraging the Google and Microsoft suite of tools to drive efficiency, productivity, and collaboration.

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Adult Learning Theories, Analytical Thinking, Career Training, Coaching, Coaching and Feedback, Communication, Content Curation, Content Strategy, Contract Management, Creativity, Curriculum Development, Data Reporting, Design Thinking, Developing Presentations, Developing Training Materials, E-Learning Development, Embracing Change, Emotional Regulation, Empathy, Event Set Up, Executive Education, Facilitated Discussions {+ 37 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date