Learning & Capability Development Lead
AbbVie
Company Description
At Allergan Aesthetics, an AbbVie company, we develop, manufacture, and market a portfolio of leading aesthetics brands and products. Our aesthetics portfolio includes facial injectables, body contouring, plastics, skin care, and more. Our goal is to consistently provide our customers with innovation, education, exceptional service, and a commitment to excellence, all with a personal touch. For more information, visit https://global.allerganaesthetics.com/. Follow Allergan Aesthetics on LinkedIn.
AbbVie is an equal opportunity employer, and dedicated to fostering an inclusive, flexible, and supportive workplace that values and respects every individual. We are committed to operating with integrity, driving innovation, transforming lives, and embracing diversity and inclusion. It is AbbVie’s policy to employ qualified persons of the greatest ability. We ensure a fair and inclusive recruitment process without discrimination against any employee or applicant because of, and not limited to, race, religion, age, physical or mental disability, gender identity or expression, sexual orientation, or marital status. Our hiring process is flexible and accessible, so if you have any specific requests or accessibility requirement, please feel comfortable to let our team know by emailing CareersANZ@abbvie.com or speaking with your Recruiter and we'll make any necessary adjustments to accommodate your needs.
Job Description
At Allergan Aesthetics ANZ, we are committed to empowering our people with the skills, knowledge, and adaptability needed to thrive in an ever-evolving market. As the Learning and Capability Development Lead, you will be at the forefront of this transformation. This role is dedicated to leading and supporting the ongoing learning and development of our teams, with a key focus on customer-facing roles. Working closely with subject matter experts and other key stakeholders, you will design and implement innovative learning solutions and manage change initiatives to drive behavioural shifts and continuous capability growth.
Travel is a critical aspect of the role, with the expectation of maintaining flexibility to travel up to 50% of the time to effectively fulfill responsibilities.
KEY DUTIES AND RESPONSIBILITIES
+ Develop and embed strategic capability and learning initiatives in collaboration with SMEs, Capability Leads, and internal stakeholders.
+ Identify knowledge and skill gaps, evaluate stakeholder needs, and establish success metrics to create impactful learning pathways.
+ Lead the development of a digital learning framework, including the e-learning system and module creation, to deliver engaging, effective learner journeys using universal materials.
+ Simplify complex technical learning systems into business-focused language to foster understanding across the organisation.
+ Cultivate strong relationships with internal and external stakeholders, including global teams, to align on best practices and optimize learning efforts for the ANZ affiliate.
+ Drive cross-functional initiatives to support a continuous learning culture that aligns with our customer experience objectives.
+ Coordinate with global teams to ensure affiliate-specific requirements align with international standards and leverage global programs and opportunities.
+ Maintain strong stakeholder relationships by ensuring that learning initiatives meet diverse team needs, securing their ongoing support.
+ Foster a culture of coaching by equipping managers with tools and processes to actively develop their teams.
+ Partner with local, regional, and international teams to prioritize ANZ capability and skill needs that drive commercial performance
+ Report any adverse event within 24 hours as per Allergan’s policies and procedures.
+ Proactively participate in AbbVie’s WHS programs, adhere to policies and promote a safe work environment at all times.
+ Adhere to Allergan’s / AbbVie’s internal codes of conduct and compliance processes.
+ Other ad hoc duties such as administrative duties, as requested.
Qualifications
+ Tertiary qualifications, preferably in a science or healthcare related field. Nurse educator or similar well regarded
+ Completion of Medicines Australia Continuing Education Program / MTAA Program
+ Demonstrated understanding of adult learning principles and experience implementing the 70/20/10 learning and development model
+ Sound commercial understanding of key business issues/challenges, particularly obstacles for customer-facing functions
+ Excellent leadership, interpersonal and communication skills - able to motivate and lead people through change.
+ Excellent stakeholder management skills
+ Customer focused with a consultative and collaborative management approach.
+ Experience and proven success in leading change in a cross-functional environment
+ Proven ability to influence stakeholders
The Allergan Commitment
+ Doing What is Right – Never jeopardize patient safety, product quality or compliance; always act with integrity
Flexibility and Availability: In line with Australia’s 'Right to Disconnect' legislation, we recognise and respect employees' right to refuse contact outside of their working hours, unless such refusal is deemed unreasonable. As we operate in an international, matrixed environment, there may be occasions where your role requires participation in business meetings outside of standard hours. We value and support flexibility and appreciate your willingness to occasionally accommodate these requests to ensure effective collaboration and communication within our global team.
Additional Information
WAYS WE WORK
+ All For One Abbvie; We weigh all decisions against the common good. We inspire, share and create as a team. We solve problems for all rather than serving our immediate team.
+ Decide Smart & Sure; We make intelligent decisions to create the best outcomes. We act quickly, embrace experimentation, and learn what doesn’t work and get on to what does.
+ Agile & Accountable; We streamline and eliminate unnecessary obstacles. We plan but adapt as we go. We delegate and make tough decisions to ensure focus on results, staying keenly aware of the urgency in all we do.
+ Clear & Courageous; Open, honest, candid dialogue is core to our work and how we act with each other. We share information freely and continuously to find solutions. We admit mistakes. We grow stronger by putting the courage of our conviction to the test.
+ Make Possibilities Real; We question with endless curiosity. We’re never satisfied with good enough—patients depend on us to deliver more. We challenge ourselves to find creative, constructive solutions to turn possibilities into reality.
CODE OF CONDUCT & BUSINESS INTEGRITY STATEMENT
+ AbbVie is committed to observing high integrity and ethical standards in all its business dealings with our customers, with each other, business partners and suppliers.
+ AbbVie as a responsible corporate citizen will adhere to these standards, as well as to local, national and international laws.
+ All AbbVie employees are responsible for maintaining the Company’s reputation for conduct in accordance with the highest level of business integrity, ethics and compliance with the law. Soliciting and/or accepting/attempting/offering bribes or any illegal gratification is therefore cause for immediate dismissal.
+ AbbVie is committed to operating with integrity, driving innovation, transforming lives, serving our community, and embracing diversity and inclusion.
AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives, serving our community and embracing diversity and inclusion. It is AbbVie’s policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a protected veteran, or any other legally protected group status.
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