SUMMARY

The Learning Communications Specialist will be a resource on the RealPage Training team who reports to the Operational Readiness (OR) Training Lead. This role will work closely with FaCT OR Comms Lead to design, develop, implement, manage and measure communications-focused content.

PRIMARY RESPONSIBILITIES

Writing, editing, reviewing, and publishing internal communication and learning documents in support of FaCT. Writing, editing, reviewing, and publishing external communication and learning documents in support of FaCT and with RealPage partners who own the customer channels and relationships. Editing and enhancing internal communication, enablement, and learning materials, including intranet, newsletters, emails/memos, webcasts, and talking points. Developing and distributing digital communications. Partnering with the FaCT comms lead to manage stakeholders and collaborate to plan, develop, implement, and evaluate strategic internal communications. Supporting the development and implementation of consistent SOPs and processes to support FaCT OR Delivery. Assisting FaCT Comms Lead with the development and implementation of new and existing communication vehicles. Developing and following standards and guidelines for style and content. Creating supporting material/media to augment primary learning collateral in a variety of modalities (video, quick reference guides, talking points, animations, games, etc.) Maintaining project documentation. Applying tested communications methodologies, best practices, and methods. Creating engaging learning activities and compelling course content that enhances retention and understanding and drives adoption of new processes, behaviors, and mindsets. Work with subject matter experts to identify the target audience’s needs.

REQUIRED KNOWLEGE/SKILLS/ABILITIES

BA in Communications /Graduation in English / English will be preferred. At least Five (5) + years of experience in project/program or corporate communications Excellent verbal/written communication and presentation skills (English) Communications Plan development, management, and delivery Ability to write effective copy, instructional text, audio scripts/video scripts Ability to plan and manage numerous processes and projects simultaneously

PREFERRED KNOWLEGE/SKILLS/ABILITIES

Five (5) years of experience in instructional design with instructional technology Visual design skills and ability to storyboard Experience in marketing communication will be an added advantage  Basic HTML and flash programming knowledge Practical knowledge of marketing communications

#LI-BF1