Sofia, BGR
2 days ago
Learning Content Developer (IBM Cloud)
**Introduction** At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk. **Your role and responsibilities** IBM's Learning Content Development organization is seeking content developers in the Hybrid Cloud space who have experience developing sales enablement and/or technical training and are passionate about technology and skills development to join our team as a Learning Content Developer. The Hybrid Cloud team is building programs through which we will share IBM’s wealth of resources in this field with organizations and academic institutions around the world. We are looking for professionals who are thrilled about information development. Join us to help IBM significantly impact the growth of these skills in the market, and to deepen your own technology skills. You will be responsible for building and updating learning offerings focused on IBM’s Hybrid Cloud products and best practices. You will work with other Learning Content Developers and IBM subject matter experts. Candidates for this position would benefit from having knowledge of or experience with IBM Cloud in general and specific technology offerings including IBM Cloud for VMware Solutions, IBM Power Virtual Server (PowerVS), IBM Cloud for SAP, Red Hat OpenShift on IBM Cloud, and IBM Cloud Virtual Private Cloud (VPC). In addition, you will have a growth mindset with a passion as a continuous learner, to grow the breadth of the development skills, and deepen the knowledge of the products you develop training for. You will focus on creating effective training that will bring value to our clients through a positive learning experience with IBM products. You will develop learning assets including hands-on lab exercises and the lab environments used to showcase our technology leadership and to teach how to leverage IBM technologies. Job responsibilities include: • Support the IBM Global Enablement mission and the IBM Hybrid Cloud business strategies and apply that understanding to build enablement programs. • Research, plan, develop and deliver online learning roadmaps for IBM Infrastructure Sellers, Technical Sellers and Business Partners. • Create quality, high impact learning assets in collaboration with Product Management, Product Marketing, Development, and other teams to obtain required content or information for content. • Create demos and/or related assets such as scripts and video guides to facilitate applied, hands-on learning experiences and re-usable sales assets to help sellers "show don’t tell." • Be an independent self-starter with the ability to think creatively and collaborate effectively and overcome obstacles to meet deliverables with minimum oversight and direction. • Maintain current understanding of the latest technology and enablement best practices and continually update and improve learning materials. • Design and execute process of rationalizing, mapping, tagging, and maintaining all sales content and deliver assets in a way that is governed, consistent, and measurable using the right technology. • Analyze asset usage, feedback, and impact to redefine requirements and drive continuous improvement. • Assess ambiguous requests and situations, understand who the decision maker and influencers are, formulate relevant actions, and take needed steps to execute in a timely manner. • Gather and design course requirements including, but not limited to, defining target audience, creating learning objectives, defining use cases and personas, and designing and building technical environments for hands-on labs. • Develop technical training content in key offering modalities (instructor-led training, self-paced learning, and digital learning). • Use standardized development and collaboration tools (Microsoft Office, Microsoft PowerPoint, Adobe Captivate, Camtasia, Box, Slack, and Monday.com). • Follow standards and processes aiming for rapid completion and delivery of quality deliverables. **Required technical and professional expertise** Proven track record of driving project timelines to meet program objectives. Ability to quickly grow expertise in IBM Hybrid Cloud product areas which are relevant to the business. Passion and ability to work collaboratively across IBM to build successful content in support of sales and technical enablement. Excellent written and verbal communications skills, expert in MS PowerPoint in creating enablement presentations. **Preferred technical and professional experience** Demonstrated skills in IBM Cloud products including IBM Cloud for VMware Solutions, IBM Power Virtual Server (PowerVS), IBM Cloud for SAP, Red Hat OpenShift on IBM Cloud, and IBM Cloud Virtual Private Cloud (VPC). Demonstrated skills in source control repositories like GitHub and coding tools like Visual Code Studio. Demonstrated skills in technical writing and instructional design.
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