The Learning Designer - Field Learning is responsible for creating the comprehensive learning design in support of our Field Learning audience teams. They combine a solid understanding of adult learning principles and training dynamics to curate and develop contextualized content to design effective and business-aligned learning experiences. Learning Designers work with a wide range of stakeholders including SMEs, the audience team, and the Content Design & Production team to create and maintain audience learning experience(s) based on learning/performance objectives set by the Audience Team.
Learning Designers apply tested adult learning theories and translate audience learning objectives to refine, curate, create and/or develop learning assets. They proactively stay current with learning trends and share resources and learning with others on the team. Learning Designers align with Chick-fil-A’s learning and content strategy to shop for or create content, to ensure experiences are developed efficiently and effectively within the broader context of the business strategy and audience learning needs.
Responsibilities Review and understand complex topics and convert them into digestible learning experiences that will support business objectives and audience learning & performance needs.Determine and document the design needs and required learning content and assets for all learning modalities based on prioritized learning and performance objectives for the audience.Provide key stakeholders with design expertise and consultation for learning solutions according to desired business outcomes and audience needs.Leverage audience insights & learning experience feedback to influence the development or refinement of designs, learning content and experiencesAssess existing content to determine content impacts and development needs for their audience.Use L&D’s authoring and design tools to make updates, edits or enhancements to existing audience learning assets and contextualize previously created reuseable content as neededPartner with L&D’s Content Design & Production Team or vendor partners to develop, refine, or curate net new learning assetsPartner with Audience Lead and L&Ds analytics team to define evaluation strategies; owning and managing solution evaluation and outcomesEnsure solutions meet learning and business objectives in support of the learning designer's audience team and align with departmental content strategy, design standards, and concurrent roadmap planning effortsWork closely with Audience Learning teammates and leaders, as well as the Content Design & Production and Digital Learning teams to continue to influence learning modalities and capabilities to meet learner needs, in support of audience and departmental strategic priorities.Remain current with learning trends and learning design theories. Minimum Qualifications Bachelor’s degree, preferably in human resources, education, instructional design, or equivalent experienceKnowledge of adult learning principlesAbility to manage multiple projects simultaneouslyExperience developing content, learning assets and resourcecsAbility to cultivate/build relationships and work collaboratively with internal partners and external vendorsStrong problem-solving skills, attention to detail, and quality-focusedExperience with Microsoft PowerPoint, Excel, Word, and other related computer programsExperience with Adobe Creative products, including InDesign and other related programs Preferred Qualifications Advanced degree in adult education, instructional technology, or equivalent experience and certification(s) (e.g., Designing Learning certificate or CPTD)Strong project management experience4+ years in instructional design or equivalent experienceExperience designing learning within multiple modalities (e.g., ILT, eLearning, video, job aids, participatory, etc.)Experience engaging in design thinking practicesExperience with ADDIE, SAM, or other rapid design methodologiesExperience with Waterfall and Agile project management methodologiesExperience with a variety of Learning Management and/or Learning Content Management systems and platform, including authoring and publishing Minimum Years of Experience 4 Travel Requirements 10% Required Level of Education Bachelor's Degree Preferred Level of Education Master's Degree Submit Resume ApplyApplyShareRefer this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Interested in this opportunity?Chick-fil-A, Inc. is an equal opportunity employer that values diversity and inclusion. We make employment decisions on the basis of qualifications, merit and business need. Application FAQs