Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

IFS - Human Capital (HC)

Management Level

Associate

Job Description & Summary

A career in Learning and Development, within Internal Firm Services, will provide you with the opportunity to contribute to the success of our people by developing quality and relevant learning initiatives that constantly improve the PwC experience. You’ll help us identify and source the best instructors, develop learning and performance improvement solutions across traditional and virtual classroom environments, and consult with other areas of the Firm to ensure our curriculums and initiatives support the PwC strategy.

Role: Learning & Development Associate 

Location: Guernsey or Jersey 

Line of Service: Business Enablement 

Grade: Associate 

Contracted Hours per Week: 37.5/hours for role 

 

PwC Channel Islands Overview 

PwC is a highly dynamic professional services firm offering Advisory, Tax, Audit and other assurance services to a large portfolio of international and local clients. The Channel Islands firm employs 600+ staff in offices across Jersey, Guernsey and Alderney and is part of an international network of 151 PwC firms employing over 364,000 staff. 

 

Job Summary: 

This role is part of the Learning & Development (L&D) team, providing efficient and effective support in understanding and delivering the learning and development needs of PwC Channel Islands staff, as well as providing data analysis to track and report on key metrics for the team. 

 

Responsibilities: 

Responsibilities include: 

Working as part of the L&D team to proactively manage the learning and training calendar  Tracking and reporting on training based on the key data the L&D team is responsible for and measured on Supporting the end-to-end event management of face-to-face & virtual / blended learning and training experiences  Interacting with the relevant Learning Management System (LMS) and setting-up Channel Islands-created eLearns and curriculums 

 

Direct Reports: 

There are no direct reports into this role. 

 

Qualifications & Certifications: 

No specific qualifications or certifications are needed for this role.  

 

Skills & Experience Required: 

Essential skills: 

Clear written and verbal communication skills  

Ability to demonstrate effective calendar management  

Ability to be adaptable, agile and understand the various requirements of stakeholders  Experience of or an interest in working with data for reporting and analysis  

Ability to handle pressure and manage conflicting demands  

A professional and resourceful approach and an ability to build rapport with other team members  

An eagerness to study for a relevant professional qualification in the future 

 

Desirable skills: 

Ability to communicate with stakeholders at all levels of seniority  

Experience of using Learning Management Systems (LMS) and be able to identify areas for continuous improvement  

Experience of event management and the ability to work with different stakeholders to deliver events  

An understanding of learning and development assessment & evaluation methods  

Experience of working with data analysis tools such as Alteryx, Power BI, Tableau  

Experience working within M365, with particular emphasis on Excel and PowerPoint

 

Travel Requirements: 

As part of a Channel Islands team, this role may require some travel between the islands and may occasionally require further travel.  

 

The skills we look for in our people: 

All our people need to demonstrate the skills and behaviours that support us in delivering our business strategy. This is important to the work we do for our business, and our clients. These skills and behaviours make up our global leadership framework, Evolved PwC Professional. 

 

The Evolved PwC Professional focuses on two core behaviours: Trusted Leadership and Distinctive outcomes. Trusted Leadership is underpinned by core behaviours that Inspire, Empower and Evolve, and Distinctive outcomes is underpinned by behaviours that Champion, Build and Deliver. 

 

Diversity: 

We work in a changing world which offers great opportunities for people with diverse backgrounds and experiences. We seek to attract and employ the best people from the widest talent pool as well as those who reflect the diverse nature of our society. We aim to encourage a culture where people can be themselves and be valued for their unique strengths. Creating value through diversity is what makes us strong as a business. https://pwc.to/2vY6KZm.  

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Adult Learning Theories, Career Training, Coaching, Communication, Content Curation, Content Strategy, Contract Management, Curriculum Development, Data Reporting, Design Thinking, Developing Presentations, Developing Training Materials, E-Learning Development, Emotional Regulation, Empathy, Event Set Up, Executive Education, Facilitated Discussions, Facilitate Training Sessions, Financial Management, Group Facilitation, Inclusion {+ 27 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Up to 20%

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date