JOB TITLE
Learning & Development Associate - Bakery | MAF Retail | Head Office KSA

ROLE SUMMARY
Bakery Associate – Learning & Development is responsible supporting the business growth through developing skills of the existing employees and plays a key role in training and developing bakery staff to enhance their technical skills, knowledge, and customer service abilities. The role holder will have a strong background in baking, a passion for teaching, and also responsible for supporting the Learning and Development Manager in executing relevant initiatives as per the required standards.

ROLE PROFILE

Develop and deliver hands-on training programs for bakery staff, focusing on baking techniques, product consistency, and operational efficiency.Conduct workshops and demonstrations on baking skills, equipment handling, and food safety compliance.Collaborate with the L&D team to create training materials, manuals, and e-learning modules.Ensure adherence to company recipes, portioning guidelines, and quality control measures.Conduct assessments and provide constructive feedback to bakery associates.Follow up on the feedback of trainings.Evaluate instructor performance and the effectiveness of training programs.Communicate with management and conduct surveys to identify training needs .

REQUIREMENTS

Bachelor’s Degree in Business Administration.1 - 3 Proven years of experience in a bakery and corporate training or L&D programs.Strong knowledge of baking techniques, ingredients, and equipment.Excellent communication, presentation, and instructional skills.Experience in coaching, mentoring, or training teams.Knowledge of digital learning tools and training software.

WHAT WE OFFER

At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!Work in a friendly environment, where everyone shares positive vibes and excited about our future.Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.