WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’s #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS! 

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At Conrad London St. James, we pride ourselves on delivering world-class hospitality. As a luxury hotel, our success is built on our people, their expertise, their passion, and their commitment to excellence. Conrad London St James is one of Hilton’s three global luxury brands and reflects the bold, inspired and personalised service we offer our guests. The hotel is renowned for its excellent service and is in the top 5% of hotels in London and the Top 10% in the world.

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What We Offer  

\n\nAnnual Salary of £37,492\nUnique learning opportunities\n50% off Food & Drink outlets at our hotel\nAccess to Go Hilton team member rates so you can travel the world\nMeals whilst on duty\nAnd plenty more\n\n

Are you passionate about developing talent and creating exceptional learning experiences? Do you thrive in a luxury hospitality environment where excellence is the standard? If so, we have the perfect opportunity for you to make a lasting impact.

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The Role

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We are seeking an experienced Learning & Development Manager to drive our Learning & Development initiatives, foster a culture of continuous improvement, and enhance the skills of our team. You will be responsible for shaping and delivering luxury learning programs that empower our team to reach their full potential and uphold our prestigious standards.  

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 About You

\n\nUnderstanding of Forbes luxury hotel standards.\nProven experience in Learning & Development within luxury hospitality.  \nExceptional communication, presentation and interpersonal skills.  \nPassion for inspiring and motivating teams to excel.  \nAbility to work in a fast-paced, dynamic environment.  \nAbility to create tailored learning programs that align with brand standards.\n\n

Key Responsibilities  

\n\nDesign, implement, and oversee innovative training programs tailored to hospitality excellence.  \nDeliver engaging workshops and coaching sessions to enhance our teams skills.  \nSupport career development initiatives and succession planning.  \nCollaborate with department heads to ensure consistent learning across all teams.  \nEvaluate training effectiveness and continuously refine learning strategies.  \nChampion the hotel’s service culture, embedding luxury and Forbes service standards into all learning interventions that elevate team performance and guest satisfaction.\n\n

If you are ready to take on a pivotal role in nurturing talent and driving excellence, we would love to hear from you. Apply today and be part of something extraordinary.

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Please be advised that the commencement date for this role is expected to be 4th August.

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Travel:

\n\nSt James Park Tube Station – District & Circle Line – across the road\nWestminster Tube Station – Jubilee Line (4 Mins Walk)\nVictoria Station (8 Mins Walk)\nWaterloo Station (10 Mins Walk)\n\n

 

 

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