Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

IFS - Internal Firm Services - Other

Management Level

Senior Associate

Job Description & Summary

At PwC, our people in talent and development focus on finding, deploying, training and enabling talent through talent identification and enhancing employee skills and knowledge, fostering a culture of continuous learning and professional growth. These individuals collaborate with subject matter specialists and project teams to strategize effective ways to locate, assess, educate and train employees, in line with market developments and firm strategy.

As a learning and development generalist at PwC, you will focus on designing and delivering innovative training programmes to enhance employee skills and knowledge. You will play a crucial role in fostering a culture of continuous learning and professional growth within the organisation.

Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn’t clear, you ask questions, and you use these moments as opportunities to grow.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

Respond effectively to the diverse perspectives, needs, and feelings of others.Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems.Use critical thinking to break down complex concepts.Understand the broader objectives of your project or role and how your work fits into the overall strategy.Develop a deeper understanding of the business context and how it is changing.Use reflection to develop self awareness, enhance strengths and address development areas.Interpret data to inform insights and recommendations.Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.

Job Requirements and Preferences:

Basic Qualifications:

Minimum Degree Required:

High School Diploma

Minimum Year(s) of Experience:

2 year(s) of relevant experience

Required Knowledge/Skills:

Oral and written proficiency in English required

Preferred Qualifications:

Degree Preferred:

Bachelor Degree

Preferred Knowledge/Skills:

Demonstrates thorough knowledge and/or a proven record of success in the following areas:

Leveraging agile and waterfall project management skills to plan and support the end-to-end design, development and/or curation, delivery, and measurement of  various learning solutions including live/virtual conference/classroom and digital learning assets and experiences;Demonstrating a basic understanding of human-centered design and learning design principles and contributing to the instructional design of learning programs Leveraging learning technology to support on demand and live, instructor-led training including registration and conference app technologies;Managing and completing learning management system workflow to support   learner experience and compliance needs; Supporting various project activities including registration set-up and monitoring, materials management, instructor scheduling, content review, etc.Establishing effective networks and supervising on-shore and offshore resources to accomplish the project management and implementation of L&D programs;Demonstrating a thorough level of abilities and/or a proven record of success as both an individual contributor and team member;Maintaining project economics while maintaining flexibility for unanticipated issues;Managing multiple priorities and pro-actively troubleshooting and problem solving on a real-time basis, escalating as appropriate;Leveraging presentation and communication skills to effectively work with clients and other team members;Bringing customer service and a quality focus to the delivery of learning solutions to enhance the learner experience;Understanding of NASBA and AICPA CPE requirements and the impact on the learning solution project plan, design, and implementationUnderstanding accessibility standards and the impact on the learning solution project plan, design, and implementation

Demonstrates thorough abilities and/or a proven record of success in a professional services environment utilizing an array of digital skills to drive higher value, lower cost, and a tech-enabled learning experience, including:

Using design thinking (including persona development, affinity mapping, journey mapping, and prototyping);Using agile project management techniques (including sprint planning, backlog management and sprint review);Maintaining knowledge of current and emerging learning technology trends and experience innovating with new learning technology tools;Analyzing data and communicating data insights to drive decision making (leveraging market leading tools such as MS Power Tools etc.); and,Leveraging the Google and MS suite of tools to drive efficiency, productivity, and collaboration.Understand the importance of have a correct information management;Knowledge of Information Security and Data Protection;Correct Information Security Management.

Todos los candidatos calificados serán considerados para trabajar en PwC sin importar etnia; credo; color; religión; nacionalidad; edad; discapacidad ; orientación sexual; identidad o expresión de género; predisposición genética o condición de portador; estado civil, o cualquier otra condición protegida por la ley. PwC se enorgullece de ser una organización inclusiva y brindar igualdad de oportunidades.

All qualified applicants will receive consideration for employment at PwC without regard to ethnicity; creed; color; religion; national origin; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; marital; or any other status protected by law. PwC is proud to be an inclusive organization and equal opportunity employer.

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Adult Learning Theories, Analytical Thinking, Career Training, Coaching, Communication, Content Curation, Content Strategy, Contract Management, Creativity, Curriculum Development, Data Reporting, Design Thinking, Developing Presentations, Developing Training Materials, E-Learning Development, Embracing Change, Emotional Regulation, Empathy, Event Set Up, Executive Education, Facilitated Discussions, Facilitate Training Sessions {+ 32 more}

Desired Languages (If blank, desired languages not specified)

English

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date