Conducts onboarding for new hires; refresher trainings in collaboration with line experts, as needed Presents information, using a variety of instructional techniques and formats such as role playing, simulations, team exercises, group discussions, videos, and lectures Formulates training outlines and determines instructional methods, utilizing knowledge of specified training needs and effectiveness of such methods as individual training, group instruction, lectures, demonstrations, conferences, meetings, and workshops Selects or develops training aids, including training handbooks, demonstration models, multimedia visual aids, computer tutorials, and reference works Identifies training needs and training gaps in the organization in close collaboration with organizational leaders. Conducts training needs analysis for requested training of other departments. Sources and collaborates with the external training vendors and delivers tailored training programs and courses. Oversees the quality of delivered training sessions by external vendors by conducting evaluation. Creates post training activities/evaluations/assessments that validates the effectivity of the conducted trainings Builds an internal network of internal trainers and organizes the regular Train the Trainer sessions Reviews and develops existing training programs and modules. Analzes training data for enhancement and improvement and reports necessary updates in the WBR Collaborates with concerned HCM leaders to validate effectivity of conducted trainings via performance evaluation data. Coaches and manages the productivity and performance of learning and development team Communicates all Management directives and department goals to team members Keep up with developments in an area of expertise by reading current journals, books, and magazine articles Performs related tasks that may be assigned by management from time to time Produce quality outputs and satisfy service level agreements with internal and external customers Lives out the Vision, Mission and Values of the organization Adhere to the company rules/regulations, policies, code of conduct/employee handbook, standard operating procedures, work instructions and protocols of the organization. Ensures that learning and development line trainers comply with the company rules/regulations, policies, code of conduct/employee handbook, standard operating procedures, work instructions and protocols of the organization.