At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And as part of our marketing, distribution & partnership team, you’ll play a vital part in advancing this movement. From inspiring meaningful connections with customers, partners and other stakeholders, to delivering purpose-led brand positioning and messaging, you'll be making a positive, healthy impact across all channels. You will have a unique and important part to play in helping more people live Healthier, Longer, Better Lives. 

So if you believe in inspiring a better future, read on.

About the Role

Responsible for creating innovative and engaging learning experiences tailored to the needs of diverse audience; will need to leverage expertise in instructional design, educational technology, and adult learning principles and collaborate with SMEs to develop impactful learning solutions. 

Roles and Responsibilities:

Instructional Design 

Create engaging and effective instructional materials such as presentation decks, handouts, interactive modules, etc  

Write clear, concise, and learner-friendly instructional text, audio scripts/video scripts 

Use instructional design systems to analyse learning needs and decide on relevant learning outcomes   

Determine the best approach and mode of instruction for supporting learners in achieving the target learning outcomes   

Train internal and/or external facilitators on how to deliver the learning solution 

 

 UX Design  

Bring content to life and translate human emotions into engaging learning experiences (regardless of the learning modality)   

Participate in usability testing 

Create user stories, prototypes, style guides, and design specifications  

Conceptualize and produce a wide variety of instructional media elements that are used to improve course content and assist user learning  

Actively support learning pilots, facilitate train-the-trainer sessions and observation exercises to ensure learning efficiency and identify vital interventions 

 

Content Design  

Determine the variety of content that needs to be sourced based on identified learners’ needs  

Upload accurate documents and/or source files to the internal content library as per established guidelines 

Map out information architecture and taxonomy based on identified content to be sourced and influence the scope and sequence of learning topics   

Research learning tools and platforms that may be used to improve delivery of learning solutions   

Evaluate content feedback and recommend improvement points  

Data Analysis  

Model workflows  

Gather, analyse, and interpret data to influence design decisions on learning experience   

Track and analyse facilitator and course performance trends and translate these findings into actions to meet both learning and business goals  

Develop assessments that measure defined learner outcomes based on Kirkpatrick’s Levels of Evaluation Project Management 

Report achievements and risks to project leads   

 

Project Management 

Lead and maintain weekly current project status, project timelines and review cycles, and report status to partners 

Minimum Job Requirements:

Bachelor's Degree or equivalent experience in Psychology, IT, Business Management, Education

Industry: Learning and Development ; Finance or Insurance

At Least 2 years experience in tasks related to training, learning, or human development; at least 2 years' experience working in Finance or Insurance industry.

Technical Skills: MS Office, Content Authoring Tools

Certifications/ Licenses: Not required but preferred to have certification in Instructional Design, UX design or Project Management

Equal Opportunity

At AIA, we strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to cultivate an inclusive work environment that accepts the strength of heritage and individuals.  

Join AIA Now!

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.