Do you have Learning & Development experience or Payments experience? Apply today!

As a Learning Lead III on the Payments Learning team, you will deploy best-in-class Payments training for both front office and product professionals. As a member of the team, you will partner closely with the business to develop and support training programs for professionals across the Payments organization and Global Banking.

Job Responsibilities

Partner closely with senior business stakeholders to perform needs analysis, develop training strategy and execute all aspects of training programs Own end to end development and execution of training programs including curriculum design, logistics, planning, pre-work, speaker prep and post-program activities, including feedback solicitation and analysis Manage rosters and communications including corresponding with participants regarding enrollment and program logistics Work with conference centers on room logistics for in person sessions Provide on-site/virtual logistical support for training events Manage feedback surveys: creation, distribution, follow up and executive analysis reporting Ensure flawless program coordination, administration and rollout Participate in the execution of additional special projects

Required Qualifications, Capabilities, and Skills

5+ years’ experience in program management Learning & Development experience or Payments experience Demonstrated success with managing complex logistics for multiple programs/events Experienced with performing in a fast-paced environment; adjust readily to multiple demands, shifting priorities, and rapid change with composure Strong work ethic – reliable, committed, productive, cooperative, self-disciplined, accountable, strong attention to detail Ability to work collaboratively with team members and productively in virtual team environment Strong written and communication skills; able to interact with employees at all levels of seniority Superior analytical and decision-making skills, combined with the ability to think innovatively Proficiency in Microsoft Word, PowerPoint, and Excel, Survey Monkey, Adobe and Zoom A Bachelor’s Degree

Preferred Qualifications, Capabilities, and Skills

Training experience