Position Summary:

The person in this position will assist the agency in ensuring that WestCare meets training standards. Requirements in relation to policies and procedures, accreditation standards, state licensing regulations, and other applicable federal, state, and local rules and regulations, agency grants, and/or contracts are met through the management and oversight of the learning management system (LMS) used by the agency. The person in this position will also provide evidence-based training and certification courses as appropriate. Essential Job Functions include those listed below.

 

Essential Job Functions:

·      Daily monitoring of Training Fresh Desk ticketing system to respond to the needs and inquiries of WestCare personnel.

·      Assign additional training to personnel per supervisor and/or Human Resources requests.

·      Assign additional test attempts to individuals with courses locked within the LMS due to too many test attempts.

·      Assist personnel with LMS technical issues, questions, and concerns to ensure training completion and access.

·      Ensure LMS and HR data systems personnel information match across systems to allow personnel to be assigned appropriate training and access to LMS.

·      Ensure all LMS transcripts are current with internal and external training sources and other training-related information.

·      Provide HR and personnel with accurate and timely official training transcripts for audits, site visits, requests from former personnel, etc.

·      Update classroom training in LMS, including in-person and webinar-style sessions as needed for personnel to ensure training transcripts are current.

Assist the Training Director with the training calendar, including information dissemination coordination Provide personnel with evidence-based training such as MI, Seeking Safety, and TIP as needed through virtual platforms. Provide personnel with certification courses such as CPI Verbal Intervention (Trauma), CPR, and MHFA as needed through virtual platforms. 

 

 

 

 

 

 

·      Attend staff meetings, training, and in-service as assigned by the supervisor and/or as required by the agency.

·      Embrace and embody the mission, vision, guiding principles, clinical vision, and goals of WestCare Foundation; and

·      Perform all other duties as assigned