**Description:** + Supports the hotel’s focus on service excellence by training and assisting others to train people to provide exceptional service to the hotel’s external customers (guests). + Markets the need for training programmes to others, identifying and communicating the value of training, exhibiting how training affects the bottom line. + Assists to review the progress of the hotel's Training Plan and make recommendations where necessary. + Assists with the monitoring of departmental standards as defined in the Departmental Operations Manual. + Ensures the maximum utilisation of Departmental Trainers in each department. + Monitors the performance of the Trainees ensuring they are developed to their maximum potential and efficiency. + Encourages associates to be creative and innovative, challenging and recognising them for their contribution to the success of the operation. + Demonstrating and reinforcing Hyatt’s Values and Culture Characteristics. **Qualifications:** + Pre-opening experience is preferred + Creative thinking + Team player + Take ownership for all projects + Quick execution **Primary Location:** CN-61-Xi%27an **Organization:** Hyatt Regency Xian Chanba **Job Level:** Full-time **Job:** Administrative **Req ID:** XIA001327 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.