About Johnson Johnson

At Johnson Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/.

Overview

The Global Learning Operations Specialist will support the Sr. Global Learning Operations Specialist in managing operational processes related to learning programs. This role is integral in ensuring the seamless execution of learning operations and enhancing the overall customer experience.

Key Responsibilities

Assist in the training of new Learning Operation processes under the guidance of the Sr. Global Learning Operations Specialist.Participate in stakeholder reviews to identify areas of opportunity for improvement related to coordination and logistics.Foster strong relationships with stakeholders to better understand their needs and expectations, ensuring that learning operations align with organizational goals.Help maintain and update operational guides and standard practices for new learning programs.Support the continuous improvement of daily operations processes by collaborating with team members and communicating insights effectively.Document and share experiences to contribute to a knowledge-sharing environment.Engage with team members and customers to build trust and foster positive relationships.

About Johnson Johnson

At Johnson Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/.

Overview

The Global Learning Operations Specialist will support the Sr. Global Learning Operations Specialist in managing operational processes related to learning programs. This role is integral in ensuring the seamless execution of learning operations and enhancing the overall customer experience.

Key Responsibilities

Assist in the training of new Learning Operation processes under the guidance of the Sr. Global Learning Operations Specialist.Participate in stakeholder reviews to identify areas of opportunity for improvement related to coordination and logistics.Foster strong relationships with stakeholders to better understand their needs and expectations, ensuring that learning operations align with organizational goals.Help maintain and update operational guides and standard practices for new learning programs.Support the continuous improvement of daily operations processes by collaborating with team members and communicating insights effectively.Document and share experiences to contribute to a knowledge-sharing environment.Engage with team members and customers to build trust and foster positive relationships.

Qualifications

Education

A minimum of a bachelor's degree is required.

Experience and Skills

A minimum of two (2) years of related experience is preferred.Proficiency in the English language is required.Strong organizational skills and attention to detail are necessary.Excellent written and verbal communication skills to manage internal and external communications effectively.Ability to demonstrate customer orientation and deliver exceptional service.Competency in common office productivity software (e.g., MS Office, email, Internet Explorer) and the ability to learn customer service software applications.Ability to work collaboratively in a fast-paced, team-based environment.

Johnson Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Qualifications

Education

A minimum of a bachelor's degree is required.

Experience and Skills

A minimum of two (2) years of related experience is preferred.Proficiency in the English language is required.Strong organizational skills and attention to detail are necessary.Excellent written and verbal communication skills to manage internal and external communications effectively.Ability to demonstrate customer orientation and deliver exceptional service.Competency in common office productivity software (e.g., MS Office, email, Internet Explorer) and the ability to learn customer service software applications.Ability to work collaboratively in a fast-paced, team-based environment.

Johnson Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.