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GENERAL FUNCTION:

The Learning Product Owner is responsible for the planning, execution, implementation, and sustainment of learning and development programs and solutions. Manages multiple programs to align with and achieve specific business goals. Ensures the overall success and continuity among various projects across the portfolio.  Leads cross-functional teams, partnering closely with team members and other Human Capital and Line of Business stakeholders to establish clear objectives, define project deliverables, identify resources needed, and manage interdependencies among different projects. Collects feedback on the effectiveness of initiatives and proactively takes action to address areas of improvement.

Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally

following policies and procedures as defined. Accountable for always doing the right thing for customers and

colleagues and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Develop and execute comprehensive plans to effectively manage interdependencies among projects within the program(s) and coordinate projects for various learning programs and initiatives. Lead all related projects simultaneously to set priorities, meet deadlines, quality standards and manage budgets within =/- 5% of target.Cultivate robust partnerships with the human capital team, stakeholders and target audience to ensure the successful implementation of learning solutions and programs.Works with Leadership Program Managers and stakeholders to ensure learning programs meet targeted Key Performance Indicators (KPIs) and align the Human Capital talent development goals.Conduct thorough research to identify existing learning content and solutions that might be leveraged, while also exploring external options in terms of quality, cost, and other relevant factors.Stays abreast of relevant industry trends, emerging technologies, and best practices, making use of existing internal and external resources to remain informed and up to date.Engage senior learning consultants and program managers to address challenges related to projects, seeking their involvement and support to overcome obstacles and gain the backing of LOB leadership.Proactively and continuously seek feedback from key stakeholders, including the extended learning team and incorporate their input to drive success. Document successes, challenges, and key takeaways to create standard best practices.Facilitate regular communication and reporting to stakeholders, providing updates on program status, progress and key metrics.Conduct recurring periodic reviews for established programs to ensure their relevance and alignment with changes in the environment.Implement a structured evaluation of the effectiveness and health of the program(s) and generate an overview of the evaluation results. Identify and ensure that improvements to enhance program(s) to achieve desired business outcomes.Lead evaluation of learning opportunities and effectiveness of deployed initiatives.Leverage scorecards and other feedback mechanisms such as surveys and data analysis to continuously evaluate the learner experience program effectiveness, efficiency and business impacts. Utilize data-driven insights to make informed decisions and recommendations for program enhancements.Actively seek feedback to identify areas and take responsibility for their own growth and development. Foster a collaborative and inclusive team environment, promoting knowledge sharing, continuous learning, and professional development.Willing to take on challenging assignments and step outside comfort zone learn new skills and experiences to gain new perspectives.

SUPERVISORY RESPONSIBILITIES:

None

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

BS or BA degree in related field required (i.e. Business, HR, OD, L&D, Education)Previous experience leading Learning & Development initiatives is preferred, preferably in a corporate or organizational setting.Demonstrated skills in program management, including planning, organizing, and executing complex learning and development initiatives.  Ability to lead multiple projects simultaneously, set priorities, meet deadlines, and manage budgets.Models consultative skills of active listening, insightful questioning and effective persuasion with internal partners. This role requires a strong background in program and project management.Working knowledge of learning management systems (LMS), e-learning authoring tools, multimedia tools, and other relevant software applications is beneficial. Familiarity with data analysis and reporting tools is also valuable for measuring the effectiveness of learning programs.Able to communicate ideas, share direction, and provide updates clearly and concisely, both verbally and in writing. Able to convey complex information in a way that is easily understood by different audiences.Builds positive relationships and rapport with team members, stakeholders, and clients. Demonstrates strong interpersonal skills, such as empathy, diplomacy, and tact, to greatly enhance collaboration and cooperation.Possesses strong analytical skills and demonstrates the ability to evaluate programs based on key business metrics. Demonstrates problem-solving mindset and possesses a keen understanding of using data to support recommendations.

WORKING CONDITIONS:

Potential considerations include:Normal office environment with little exposure to dust, noise, temperature and the like.Extended time at desk and/or viewing computer screen.

Learning Product Owner - Early Career

LOCATION -- Cincinnati, Ohio 45202

Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.