Welcome page Returning External Candidate? Log back in! Learning & Qual Specialist II Location US-NJ-Camden Job ID 29211 Category Professionals Shift 1 Type Full Time Department Name Access Center 1 Federal Street About Us

At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs.  Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development.

 

Discover why Cooper University Health Care is the employer of choice in South Jersey.

Short Description

The Learning & Quality Specialist II work collaboratively with the IT Revenue Cycle training team to ensure Epic Cadence training is available to all new hire employees requiring registration and scheduling access (intradepartmentally and interdepartmentally). The L&Q Specialist II will be responsible for the design, development, implementation and evaluation of varied learner materials for frontline new hire (Epic Training and Operational Training). This includes Epic Cadence Registration and Scheduling training. In addition, the L&Q Specialist will conduct observations of users in their environment to identify areas for improvement and suggestions for workflow redesign. 

The L&Q Specialist II is also responsible for refresher, informational or career development purposes. He or she will be responsible for call quality initiatives and facilitate calibration sessions in support of leadership.

Experience Required

3 years experience in teaching/operational training, or 1 to 2 years as an Epic Super User

Education Requirements

Bachelors preferred in Education or Healthcare

License/Certification Requirements

Cooper Epic Credentialing required

Special Requirements

Communication – Ability to communicate with patients, visitors and coworkers

Options Apply for this job onlineApplyShareRefer this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Cooper University Health Care is an Equal Opportunity Employer and is committed to equal employment opportunity for all team members. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, or any other status protected by law or regulation. To request reasonable accommodation, contact HRRecruitment@CooperHealth.edu View Apply Start Completed Application FAQs

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