About NCR VOYIX

NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities.

Not only are we the leader in the market segments we serve and the technology we deliver, but we create exceptional consumer experiences in partnership with the world’s leading retailers, restaurants and financial institutions. We leverage our expertise, R&D capabilities and unique platform to help navigate, simplify and run our customers’ technology systems.

Our customers are at the center of everything we do. Our mission is to enable stores, restaurants and financial institutions to exceed their goals – from customer satisfaction to revenue growth, to operational excellence, to reduced costs and profit growth. Our solutions empower our customers to succeed in today’s competitive landscape. 

Our unique perspective brings innovative, industry-leading tech to all the moving parts of business across industries. NCR VOYIX has earned the trust of businesses large and small — from the best-known brands around the world to your local favorite around the corner.

Position: Learning Senior Specialist 
Location: Belgrade (Office-based)
Grade: 10

Reporting to the NAMER Learning Delivery Manager while working on-site at the Belgrade Serbia Campus, the Learning Specialist utilizes their knowledge of NCR Voyix business and products and their expertise in adult education techniques to analyze, design, develop, implement, and evaluate learning curriculum for their prescribed audience.  They work closely with the NAMER Learning Delivery Manager and the Learning Business Partners to understand the business requirements and the skill sets requiring enhancement.  The Learning Specialist designs, develops, and delivers a comprehensive learning program or event that enhances an associate’s knowledge/skill and improves the overall effectiveness of the business unit/organization.  The analysis, design, development, and evaluation of learning programs are the primary functions in this particular role.  

KEY AREAS OF RESPONSIBILITY

Maintains Regional Business partnership with field leadershipUtilize Metrics to drive targeted skill building programs within their regionManages and implements special projects as assignedInterfaces with LBP (Learning Business Partner) for a global focusAnalyzes training needs for development projectsDesigns content and aligns it to the appropriate delivery typeDevelops course content with innovative approachesImplements content and communicates readinessEvaluates content for updates and effectivenessConducts TTT (Train-the-Trainer) sessions and deploys new developed projectsResponsible for Development quality control

BASIC QUALIFICATIONS

3-5 years of technical field experience or associate's degree in a technical field or in education3-5 years of instructional design and development experience using Articulate Storyline and RISE 360 as primarily design and development tools5 - 7 years teaching adult learners technical topics via various modalities including ILT, VILT and WBT.Excellent verbal and written communication skillsStrong (demonstrated) public speaking or presentation skillsProficiency in MS Office productsProficiency with development tools (e.g. Articulate, RISE 360, Camtasia, etc.) Proven track record and portfolio samples required.Experienced with working in a matrix-managed organization

PREFERRED QUALIFICATIONS

Bachelor’s Degree in Education or Instructional Design or a related technical discipline OR 7-10 years of experience working in Learning or Education-related disciplineProven ability to work within a team environment, juggle multiple projects, and adapt to frequent changeAbility to build rapport with internal and external customersAbility to visualize and verbalize technical concepts in understandable terms and be instructionally savvy to deliver clear and effective instructional contentProven ability to learn quickly and work independentlyExperience with retail POS systems (NCR or IBM)Experience with Self Check Out (Fastlane)Experience with networking products (i.e. Cisco routers/switches)

Travel requirements:

Up to 20% travel (domestic or international)

Offers of employment are conditional upon passage of screening criteria applicable to the job

EEO Statement

Integrated into our shared values is NCR Voyix’s commitment to diversity and equal employment opportunity.  All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law.  NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential.  We believe in understanding and respecting differences among all people.  Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.

Statement to Third Party Agencies
To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes

“When applying for a job, please make sure to only open emails that you will receive during your application process that come from a @ncrvoyix.com email domain.”