Nezda is currently hiring for Learning Specialist (Product Trainer) position.

Qualifications:
✅ Minimum of 1-2 years of experience in call center operations and/or prior experience in customer service and training experience in a service industry required; BPO/call center experience preferred.
✅ Excellent interpersonal, written, and oral communication skills.
✅ Proficient personal computer skills including Microsoft Office including Excel, PowerPoint, and Access.
✅ Ability to analyze training needs to identify deficiencies and foster a learning environment that promotes continuous improvement.
✅ Ability to lead both new and experienced employees to perform their duties.
✅ Strong coaching and motivating skills.