Learning Strategy, Program Coordinator
US Tech Solutions
12 months contract. Fully onsite in chicago, IL.
**Learning Strategy, Program Coordinator**
The Human Resources team helps attract and recruit diverse talent, and works to provide employees with competitive benefits, leadership resources and the support to be successful at United.
**Job overview and responsibilities**
As a Learning Strategy Program Coordinator, you will provide daily project support and coordination to the Learning Strategy team under Global Learning. You will be responsible to manage administrative tasks for United’s mentoring programs in addition to collaborating on special projects.
• Assist with the design and deployment of mentoring programs for current and future United employees
• Facilitate mentoring program offerings to include trainings, orientations, informational sessions, and quarterly data review meetings
• Coordinate and assist with the execution of trainings, orientations, and events, i.e., preparing content materials, scheduled communications, confirming attendance, and day of coordination
• Provide creative, interactive, and technical support for trainings, orientations, and learning and development activities
• Maintain records of learning and development activities, registration, and attendance in our Learning Management Systems (LMS)
• Track success metrics including surveys, enrollment, participation, compliance, and engagement
• Administer and assist with the analysis of surveys to provide continuous improvement of program offerings
• Assist with the analysis of program effectiveness and ROI
• Create and deploy communications specific to trainings and learning and development activities
• Provide support to our distribution email inboxes
• Keep up to date on industry trends to identify new approaches and methods to training
• Assist with ad hoc projects as needed
**Education and experience**
• 2+ years of current experience providing learning and development project coordination and support
• Bachelor’s degree preferred
• Experience with Learning Management and Video Management Systems preferred
• Aviation experience preferred, but not required
• Excellent verbal and written communication skills
• Strong Outlook Calendar management experience
• Advanced experience using Microsoft Office (Word, Excel, and Power Point) required
• Experience using Microsoft Teams, SharePoint and OneDrive preferred
• Ability to be flexible and accommodating with last minute schedule changes
• Superior follow-through, organization, time management, and attention to detail
• Ability to work cross-functionally with various stakeholders, including executives and senior leadership
• Must be committed to ongoing intellectual and professional development
• High learning agility and ability to adapt to change
• Great initiative with the ability to be collaborative and a team player
• Positive, professional attitude and presence, ability to exhibit exceptional customer service and interpersonal skills
• Must be legally authorized to work in the United States for any employer without sponsorship
• Successful completion of interview required to meet job qualification
**About US Tech Solutions:**
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com (http://www.ustechsolutionsinc.com) .
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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