Are you looking for a supportive and collaborative workplace with great benefits and clear career development? You’ve come to the right place.

Why choose Manulife?

Competitive Salary packages and performance bonusesDay 1 HMO + FREE coverage for your dependents (inclusive of same-sex partners)Retirement savings benefitRewarding culture that values wellness and well-beingPerformance BonusGlobal network of industry expertsExtensive training resources

Job Description:

We’re looking for a Learning Support Coordinator to join our Global Operations team at MBPS. In this role, you are expected to support the entire CX Learning & Design department. The role has full ownership and accountability for the technical support and administration of the department’s learning and documentation management systems.

Have the skills and knowledge for the job? Learn more about the opening below!

Key Responsibilities:

The role is responsible for supporting the entire CX Learning & Design department.Full ownership and accountability for the technical support and administration of the department’s learning and documentation management systems.Oversee the accurate and timely preparation and dissemination of all learning reports, will provide technical support for all learning applications and will offer general administration support to the Learning & Design leadership team, including the AVP of Learning.Continuous improvement recommendations that help streamline key learning processes to drive efficiency will be critical.

Qualifications:

Education: High School/Senior High/Vocational Course/Bachelor's Degree holders are welcome to applyHybrid Work Arrangement: Amenability and readiness to work onsite and from home anytime (dependent on business need AND/OR current external environment/situation)Shift: Amenable to work on a nightshift scheduleA strong technical aptitude, strong communication skills, an unrelenting focus on quality and responsiveness, strength in collaboration and the ability to manage competing priorities are keys to success in this role.

Let's make every day better together. Learn about our opportunities at JOBS.MANULIFE.COM

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About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

Working Arrangement

Hybrid