JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Shaping the future of real estate for a better world

At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.

We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way. JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.

What this opportunity involves: 

Are you an experienced professional in lease administration with a strong track record in managing client relationships and delivering exceptional service? If so, we have an exciting opportunity for you to join our team as a Lease Administration Manager in Melbourne.

As a Lease Administration Manager, you will be overseeing a small team of Lease Administrators to ensure smooth delivery of lease administration services of your assigned portfolio. 

An overview of the role:

Managing client relationships and contractual arrangements, ensuring all client-based key performance indicators (KPIs) are met and exceededEnsuring compliance with SOC1 standards and maintaining up-to-date lease administration operations guidesDriving organic growth and identifying pricing opportunities on existing accountsLeading and coordinating successful transitions and major rental reconciliations with discrepancies or arrearsDemonstrating a strong understanding of rent roll data and conducting AP vs AR reconciliationsProviding timely responses to regional and global reporting requirements and implementing recommended proceduresMaintaining high client satisfaction and adequately staffing the accountRetaining high-performing staff and implementing succession plans for critical positionsManaging and providing guidance to the Lease Administration team, creating a supportive learning environmentServing as the first point of contact for lease administration performance or information resolutionCollaborating with account and internal stakeholders to enhance current systems, processes, and structuresEnsuring data integrity across systems and conducting regular data auditsTraining and coaching of new staff on applications, compliance, and lease administration processes

Sound like the job you are looking for? Before you apply it’s also worth knowing what we are looking for:

Minimum 4+ years' experience in corporate real estate with good property and lease administration knowledge Tertiary qualification in Business, Property or equivalent (preferred)Strong knowledge of property and lease administrationOutstanding leadership skills and attention to detailExperience with data management and ensuring compliance within tight timeframesExcellent relationship management and stakeholder engagement abilities

What you can expect from us:

Great employee discounts off fitness & other renowned bandsActive Social ClubWell-being programPaid time off for volunteer workCareer Opportunities with Australia's #1 Commercial Real Estate firmPremium officesHybrid / flexible working 

As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity and building an inclusive workplace.  This is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We support applications from all underrepresented groups, including Aboriginal and Torres Strait Islanders, LGBT+, people with disability and people of all age, religions and race. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.

Location:

On-site –Melbourne, VIC, Sydney, NSW

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

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Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.