ABOUT GREYSTAR

Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates more than $290 billion of real estate in 247 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 857,400 units/beds globally, and has a robust institutional investment management platform comprised of more than $76 billion of assets under management, including over $34 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.

JOB DESCRIPTION SUMMARY

The Leasing Professional (LP) works with and supports the team of property management professionals in achieving occupancy and retention goals by performing administrative tasks related to leasing, marketing, and customer service at the community.

JOB DESCRIPTION

1.    Performs administrative tasks for the leasing office including but not limited to: copying documents, filing resident files, preparing notices, handling resident calls, and organizing rent payments and other collateral materials.

2.    Assists with sales and leasing activities to achieve the property’s revenue and occupancy goals by conducting virtual tours, responding to online inquiries, greeting and qualifying prospects, conducting property tours, and showing apartments.

3.    Assists with the lease preparation process by generating all required lease paperwork and organizing resident lease files.

4.    Assists with move in and move out process for residents; commits to working move-in and move-outs with the understanding that these events, along with “turn”, are mandatory work dates. Any time off during these dates will be considered an exception and must be requested and approved in writing by the Community Manager well in advance.

5.    Answers incoming calls and sets appointments for prospects to tour the property.

6.    Performs on-campus marketing outreach to generate Community awareness and qualified traffic.

7.    Assists with coordinating resident functions, including parties, birthday cards, unit visits, and other programs to achieve resident satisfaction goals.

8.    Schedules and conducts resident visits as directed and distributes notices such as flyers, newsletters, resident surveys, and late notices.

9.    Acts as an after-hours liaison between residents and property management. Works mandatory on-call schedule, for 
which the LP will be paid a specified minimum number of hours plus any actual hours which exceed the standard 
minimum hours. Responds to after-hours emergencies within a required period of time. At least one on-call shift per 
week is expected; however, the schedule is determined at the site level.

10.    Responds quickly and courteously to resident concerns and questions and takes prompt action to solve problems and/or document and convey resident or other requests to the appropriate individual(s).

11.    Must be available to work a minimum of 40 hours per week.

12.    Other duties as assigned.

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Additional Compensation:

Corporate Positions: In addition to the base salary, this role may be eligible to participate in an annual bonus program based on individual and company performance.Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.

Robust Benefits Offered*:

Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 10 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).401(k) with Company Match up to 6% of pay after 6 months of service.Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).Employee Assistance Program.Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.Charitable giving program and benefits.

*Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.

Greystar will consider for employment qualified applicants with arrest and conviction records.