Eastaway Property Management is seeking a Leasing and Tenant Relations Specialist for a large multifamily Section 8 property located in Manhattan, New York. This position will provide resident services support, including processing move-ins from the NYCHA wait list, prequalifying income and conduct pre-screening requirements for applicants.
Responsibilities Applicant Prequalification & Leasing:Prequalify income and conduct screening of applicant referrals for unit vacancies.Handle all inquiries and collaborate with respective agencies to process wait list requests.Prepare lease agreements and ensure they are signed by prospective residents.Submit signed leases online to NYCHA in a timely and accurate manner.Rent Determination & Lease Adjustments:Enter lease charge adjustments in Yardi based on rent determinations.
Resident Outreach & Assistance:Conduct outreach and assist residents with annual and interim recertification submissions to NYCHA.Inform residents about rental arrears and guide them toward available resources for assistance.
Recordkeeping & Reporting:Maintain accurate and up-to-date records for internal and external reporting requirements.
Resident Support & Coordination:Assist residents with additional requests required by NYCHA and/or property management.Serve as a liaison between residents and NYCHA to ensure a smooth move in process with positive communication and resolution of issues.
Additional Responsibilities:Perform other duties as assigned or needed to support the property management team. Handling administrative duties like filing, organizing documents, and managing correspondence. Assisting in preparing reports and maintaining accurate records. Supporting event planning and execution for tenant and community events. Qualifications A minimum of two years of experience in affordable multi-family leasing or compliance.Strong knowledge of Section 8 rent determination policies and procedures.Experience with Yardi software and the ability to accurately enter lease charges.Ability to excel in a fast-paced, multi-tasking environment with high attention to detail.Excellent written and verbal communication skills.Proficiency in Microsoft Office Suite, including Word and Excel.Bi-lingual (English and Spanish) proficiency is a plus but not mandatory.High School Diploma or equivalent required.
Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.
For New York, NY this ranges from $65,000.00 - $70,000.00 plus benefits and retirement program.
Gilbane offers an excellent total compensation package which includes competitive health and welfare benefits and a generous profit-sharing/401k plan. We invest in our employees’ education and have built Gilbane University into a top training organization in the construction industry. Qualified applicants who are offered a position must pass a pre-employment substance abuse test.
Gilbane is an Affirmative Action/Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, color, national origin, race, religion, sex, sexual orientation, gender identity, protected veteran status, or disability status.
Note to Recruiters, Placement Agencies, and Similar Organizations: Gilbane does not accept unsolicited resumes from agencies. Please do not forward unsolicited agency resumes to our jobs alias, website, or to any Gilbane employee. Gilbane will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Gilbane and will be processed accordingly.
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