About the Operational Services Division

The Operational Services Division (OSD) is an oversight agency of the Commonwealth of Massachusetts within the Executive Office for Administration and Finance. OSD’s primary focus is to help our government buyers and business customers succeed in meeting their goals by providing outstanding customer service, competent advice and guidance, and high-quality products and services that exceed the expectations of those we serve.

Join our Dynamic Team

OSD's diverse team of 150 professionals is transforming the way government operates. Our hybrid work environment fosters creativity and collaboration, allowing us to deliver cutting-edge solutions in strategic sourcing, print and mail, surplus property, and more. Join us and make a lasting impact.

Are you passionate about shaping public policy and enhancing government operations? Join our dynamic team as the new Legal Coordinator This newly created role offers a unique opportunity to work closely with the General Counsel on a broad range of activities, from legal research and policy development to compliance activities, all aimed at advancing our agency’s mission. If you have a strong analytical mindset and are eager to make a significant impact in the public sector, this position is perfect for you

Key Attributes:

The successful candidate will be an extremely organized self-starter and should be comfortable answering questions, drafting guidance and presentation materials, and will be expected to foster excellent relationships with internal and external stakeholders. You should possess the ability to manage ambiguity, navigating uncertain situations with confidence and adaptability, ensuring progress even when the path forward is not clearly defined. As a creative thinker, you are able to generate innovative ideas and approaches, fostering a culture of continuous improvement and ingenuity within the team. Your exceptional attention to detail will ensure high-quality work product, minimizing errors and enhancing overall project outcomes.

The candidate will gain proficiency in statutes, regulations, and policies related to procurement and contracting and apply this knowledge to assists in the delivery and implementation of programs and initiatives.

Key Responsibilities:

Act as front-line liaison for the Legal Department, including managing and maintaining schedules for both internal and external customers, including agenda development and scheduling room and call-in numbers.Actively perform administrative tasks as directed, problem solving and developing new methods to assist in administration of programs and prepares reports on various activities.Monitors progress of activities and inquiries to ensure that tasks are completed on time.Participates in the development and drafting of standard operating procedures, policies, reports, and written communications.Schedules meetings and maintains Legal records, files and data tracking systems.Meet with internal/external customers as a representative of the Legal department.Actively attend professional/technical educational forums to stay current on program coordination and Legal and government administration best practices.Work with Records Access Officer (RAO) to respond to all public records requests within statutorily mandated time periods, tracking all requests and responses, and providing annual summary as required.Provide assistance to theCompliance, Special Education Pricing, and Bureau of Purchased Services teams, as needed.

Requirements:

Advanced knowledge and proficiency with Microsoft Office 365 tools, including Teams, Outlook, Excel, Word, and PowerPoint, as well as databases, applications, and other organizational and presentation software. Ability to understand, explain and apply the laws, rules, regulations, policies and procedures, governing assigned unit activities.Ability to analyze and determine the applicability of data, to draw conclusions and make appropriate recommendations.Strong communication, word processing, and organizational skills.Public procurement experience or experience in a compliance, regulatory, government, or legal environment is preferred.

The Operational Services Division values staff diversity and contributions to an inclusive working and learning environment.

DEI Value Statement

Diversity, Equity, and Inclusion are integral to the Operational Services Division’s (OSD's) mandate to oversee transparent and equitable practices through a variety of public services and programs within the Commonwealth of Massachusetts. OSD commits to cultivating and nurturing a diverse workforce, which is reflective of the communities we serve and recognized as our greatest strength. Diversity, Equity, and Inclusion are our core principles, guiding us in who we aspire to be in our business operations and partnerships.

About the Operational Services Division

The Operational Services Division (OSD) is an oversight agency of the Commonwealth of Massachusetts within the Executive Office for Administration and Finance. OSD’s primary focus is to help our government buyers and business customers succeed in meeting their goals by providing outstanding customer service, competent advice and guidance, and high-quality products and services that exceed the expectations of those we serve.

Join our Dynamic Team

OSD's diverse team of 150 professionals is transforming the way government operates. Our hybrid work environment fosters creativity and collaboration, allowing us to deliver cutting-edge solutions in strategic sourcing, print and mail, surplus property, and more. Join us and make a lasting impact.

Are you passionate about shaping public policy and enhancing government operations? Join our dynamic team as the new Legal Coordinator This newly created role offers a unique opportunity to work closely with the General Counsel on a broad range of activities, from legal research and policy development to compliance activities, all aimed at advancing our agency’s mission. If you have a strong analytical mindset and are eager to make a significant impact in the public sector, this position is perfect for you

Key Attributes:

The successful candidate will be an extremely organized self-starter and should be comfortable answering questions, drafting guidance and presentation materials, and will be expected to foster excellent relationships with internal and external stakeholders. You should possess the ability to manage ambiguity, navigating uncertain situations with confidence and adaptability, ensuring progress even when the path forward is not clearly defined. As a creative thinker, you are able to generate innovative ideas and approaches, fostering a culture of continuous improvement and ingenuity within the team. Your exceptional attention to detail will ensure high-quality work product, minimizing errors and enhancing overall project outcomes.

The candidate will gain proficiency in statutes, regulations, and policies related to procurement and contracting and apply this knowledge to assists in the delivery and implementation of programs and initiatives.

Key Responsibilities:

Act as front-line liaison for the Legal Department, including managing and maintaining schedules for both internal and external customers, including agenda development and scheduling room and call-in numbers.Actively perform administrative tasks as directed, problem solving and developing new methods to assist in administration of programs and prepares reports on various activities.Monitors progress of activities and inquiries to ensure that tasks are completed on time.Participates in the development and drafting of standard operating procedures, policies, reports, and written communications.Schedules meetings and maintains Legal records, files and data tracking systems.Meet with internal/external customers as a representative of the Legal department.Actively attend professional/technical educational forums to stay current on program coordination and Legal and government administration best practices.Work with Records Access Officer (RAO) to respond to all public records requests within statutorily mandated time periods, tracking all requests and responses, and providing annual summary as required.Provide assistance to theCompliance, Special Education Pricing, and Bureau of Purchased Services teams, as needed.

Requirements:

Advanced knowledge and proficiency with Microsoft Office 365 tools, including Teams, Outlook, Excel, Word, and PowerPoint, as well as databases, applications, and other organizational and presentation software. Ability to understand, explain and apply the laws, rules, regulations, policies and procedures, governing assigned unit activities.Ability to analyze and determine the applicability of data, to draw conclusions and make appropriate recommendations.Strong communication, word processing, and organizational skills.Public procurement experience or experience in a compliance, regulatory, government, or legal environment is preferred.

The Operational Services Division values staff diversity and contributions to an inclusive working and learning environment.

DEI Value Statement

Diversity, Equity, and Inclusion are integral to the Operational Services Division’s (OSD's) mandate to oversee transparent and equitable practices through a variety of public services and programs within the Commonwealth of Massachusetts. OSD commits to cultivating and nurturing a diverse workforce, which is reflective of the communities we serve and recognized as our greatest strength. Diversity, Equity, and Inclusion are our core principles, guiding us in who we aspire to be in our business operations and partnerships.

First consideration will be given to those applicants that apply within the first 14 days.

MINIMUM ENTRANCE REQUIREMENTS: Applicants must have at least (A) three years of full time, or equivalent part-time, professional, administrative or managerial experience in business administration, business management or public administration the major duties of which involved program management, program administration, program coordination, program planning and/or program analysis, or (B) any equivalent combination of the required experience and the substitutions below.

Substitutions:

I. A Bachelor's degree with a major in business administration, business management or public administration may be substituted for a maximum of two years of the-required experience.

II. A Graduate degree with a major in business administration, business management or public administration may be substituted for the required experience.

III. A Bachelor's or higher degree with a major other than in business administration, business management or public administration may be substituted for a maximum of one year of the required experience.

Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.

Comprehensive Benefits

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

Want the specifics?Explore our Employee Benefits and Rewards

An Equal Opportunity / Affirmative Action Employer.Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC)may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.

First consideration will be given to those applicants that apply within the first 14 days.

MINIMUM ENTRANCE REQUIREMENTS: Applicants must have at least (A) three years of full time, or equivalent part-time, professional, administrative or managerial experience in business administration, business management or public administration the major duties of which involved program management, program administration, program coordination, program planning and/or program analysis, or (B) any equivalent combination of the required experience and the substitutions below.

Substitutions:

I. A Bachelor's degree with a major in business administration, business management or public administration may be substituted for a maximum of two years of the-required experience.

II. A Graduate degree with a major in business administration, business management or public administration may be substituted for the required experience.

III. A Bachelor's or higher degree with a major other than in business administration, business management or public administration may be substituted for a maximum of one year of the required experience.

Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.

Comprehensive Benefits

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

Want the specifics?Explore our Employee Benefits and Rewards

An Equal Opportunity / Affirmative Action Employer.Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC)may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.