Company Description

RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry’s most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact.

Job Description

We are currently seeking a Word Processing professional to support time-sensitive project requests by working with a team of individuals across multiple shifts and locations. Candidates must enjoy producing quality work and maintaining a high level of customer satisfaction. Knowledge in legal word/document processing using various legal software, tools, Microsoft Office suite is an added advantage.

Shift: 10:00am - 6:00pm, Tuesday - Saturday

*This role is eligible for a $1/hour shift differential.

Responsibilities

Create, edit and format legal documents to firm specifications using a variety of software applicationsConvert, clean and format documents to/from different file formatsCreate charts, graphs, tables, and spreadsheets as requestedCreate and/or edit Tables of Authorities and Table of ContentsPerform data entry utilizing various software applicationsTranscribe analog or digital dictation filesRestore/recover corrupted document files as necessaryProvide telephone help desk support to troubleshoot application queriesComplete all assigned jobs by the deadline in an accurate and timely mannerHandle sensitive and/or confidential documents and informationFollow established policies and procedures at all timesPerform additional duties as necessary or assigned

Qualifications

Skills

Excellent verbal and written communication skillsFlexibility to work overtime as requiredAbility to work through complex legal document markups and instructions in a timely and accurate mannerAbility to prioritize various requests and deadlines simultaneouslyExcellent verbal and written communication skillsAbility to interact with client and team members in a professional and respectful manner at all timesMinimum typing speed of 60 wpm with 95% accuracy

Experience

High school diploma or equivalent required; bachelor's degree with 3+ years experience in legal word processing or document production environment preferredAdvanced knowledge of MS Office programs including Word, Outlook, Excel and PowerPoint requiredExperience and exposure in any of the legal word processing tasks belowCreating TOAs, TOCs, inserting automated cross-references, converting PDFs to Word using a variety of software, applying Word styles using macros, troubleshooting problem documents including redlines and documents containing multiple numbering schemes, style separators, cross-references, and other automated fieldsTranscription experience a plusKnowledge of legal terminology and legal citations preferred

Additional Information

The rate of pay for this role at the noted location is $19.19 per hour. In addition to base pay, depending on the role, the total compensation package may also include overtime, shift differential, call-in, and stand-by pay. RRD offers benefits including medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with match, life insurance and other voluntary supplemental insurance coverages, plus tuition assistance, maternity leave, adoption assistance, and employer/partner discounts.

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RRD is an Equal Opportunity Employer, including disability/veterans