Assist with the management of Block’s Outside Counsel preferred provider panel, including assisting with the development and implementation of our AFA program.
Assist with rate and AFA negotiations, and monitor firm compliance within Block’s e-biling system, Simple Legal.
Administer Block’s legal billing platform, Simple Legal, and manage the day to day legal billing process including, but not limited to:
Prioritize and promptly address day-to-day issues and inquiries as they arise
Research and act on findings related to the payment processes, for example:
Research account coding to support the financial allocation process
Research and resolve invoices stuck in review or payment process
Partner with International AP partners to research and correct errors
Communicate with outside counsel in a collaborative style to manage non-compliance with Billing Guidelines, drive and deliver a win-win outcome when the situation arises
Provide feedback on issues faced throughout the year to support updates of subsequent Billing Guidelines
Assist with development, implementation, and maintenance of the Legal team’s knowledge management function