RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry’s most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact.
Job Description3rd Shift: Monday - Friday 11:00 p.m. - 7:30 a.m.
This position qualifies for an additional $3/hour shift differential.
RR Donnelley is adding a Legal Priority Operator to their 3rd Shift team! As Legal Priority Operator, you will be responsible for supporting work across all shifts to support time sensitive project requests. The position requires high attention to detail and must maintain a high level of customer satisfaction. Knowledge in legal word/document processing using a variety of legal software, tools, Microsoft Office suite is an added advantage.
Serve as primary point of contact for incoming requests to the department for various word processing related projects such as formatting, proofreading, editing, styling of documents, printing, and conversion or saving documents to image (PDF)Coordinate, assign, distribute, prioritize, track and expedite workload to the departmentInterface with requesters to gather detailed information in order to better understand the nature and requirements of assignmentsAnalyze requests to determine how tasks should be performed and engage the appropriate resource for completionDirect requests to proper resources and coordinate with local and off-site office servicesAssist with proofreading tasks and quality control analysis during heavy volume periodsDeliver projects within a reasonable, negotiated timeframePerform other related duties and assist with special projects as assignedMaintain thorough knowledge of all firm-supported software packagesQualificationsMinimum of a High School Diploma or GED required. Bachelor’s degree is preferred2 years of legal industry experience preferred.Skills, Certifications & Specific Experience
Excellent verbal and written communication skillsKnowledge of legal terminology preferred but not requiredTranscription experience a plusFlexibility to work overtime as requiredPrior document processing experience in a team environmentAbility to work in a fast-paced environment and meet pressing deadlinesAbility to produce quality work productHigh school diploma or equivalent required; Bachelor's degree or 2-4 years of legal experience preferredAdvanced knowledge of Microsoft Office Suite, including Excel, PowerPoint, Word, and OutlookExperience and exposure to any of the below legal software and applications will be an added advantage: Visio, Phillips Speech Exec, Bighand Digital Dictation, Best Authority, DocXtools, Omnipage, Forte, MacPac, Numbering Assistant, Forms Assistant, Nuance, Workshare Compare, iManage Desksite or Filesite, Adobe Acrobat, Dreamweaver, E-Transcript Bundle Viewer, and Citrix WorkspaceMinimum typing speed of 60 wpm with 95% accuracyAdvanced knowledge of MS Office programs including Word, Outlook, Excel and PowerPoint
Additional Information
The rate of pay for this role at the noted RRD location is $22.42/ hour. Typically, roles follow step progressions to a target rate or set increments over time. Depending on the role, in addition to the hourly rate of pay, the total compensation package may also include overtime, shift differential, call-in, and/or stand-by pay. RRD’s benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts.
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RRD is an Equal Opportunity Employer, including disability/veterans