Description

As the Legal Process Specialist, your responsibilities  include document collection to support subpoena responses and / or interpretation and preparation of each subpoena that requires a response.

Primary responsibilities include

Responsible for case preparation, which includes reviewing subpoenas and analyzing record requests and / or accessing Citizen's various systems to self-service documentation collection.In cases where self-service recording retrieval is not an option, the Legal Process Specialist is responsible for ensuring the records are collected via automated methods.May performs quality control checks on collections and documentation prior to final QC.Prepares records for final response to requestor.Manage the cases designated to you to maintain legal compliance and ensure the confidentiality of customer financial data.Requires strong level of familiarity with bank’s structure, systems, and legal terminology.

Qualifications, Education, Certifications and/or Other Professional Credentials

Ability to multi-task and balance competing priorities, plan and prioritize daily responsibilities while maintaining close attention to detail, accuracy, and timelinessSolid organization and time management skillsPossess professional written and verbal skillsProficiency with MS-365 including the ability to create and format documents.A strict adherence to confidentialityFamiliarity with legal documentation and legal processExperience with financial services industry preferredAssociate degree and/or experience as a Legal Assistant is beneficial, but not required.

Hours & Work Schedule

Hours per Week: 40Work Schedule: Monday - Friday 8:30 AM - 5:00 PM

Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.

Equal Employment Opportunity

At Citizens, we are committed to fostering an inclusive culture that enables colleagues to bring their best selves to work every day. Employment decisions are based solely on experience, performance, and ability. Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression (including transgender individuals who are transitioning, have transitioned, or are perceived to be transitioning to the gender with which they identify), genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws.

Equal Employment and Opportunity Employer

Citizens is a brand name of Citizens Bank, N.A. and each of its respective affiliates.