Client Manager
 

Do you enjoy being part of a team that delivers quality customer service?
 

Do you have experience in the legal technology industry?
 

About our Team

LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,300 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers.

About the Role

As a Client Manager, you will be responsible to manage revenue growth by retaining and selling Lex Machina products to Corporate Legal Departments. You will be assigned a territory of large and small corporations. 

Responsibilities

Negotiating and renegotiating contracts resulting in an aligned objectiveIdentifying, targeting, and maximizing revenue and growth opportunitiesPlanning own territory or account approach, and managing own resourcesDeveloping solid relationships with key customer contacts and decision makersEnsuring customer needs are met by gathering insights and reporting progress towards goalsTaking responsibility for the overall health and status of the customer relationshipMaintaining a tight record of all sales activityProviding customer feedback to internal partners regarding product or content issuesWorking closely with our Marketing and Sales leadership to convey market insights and sales initiativesCollaborating cross-functionally to deliver on common goals

Requirements

Display proven experience in sales and account management experience in a business-to-business environmentDemonstrate proven success negotiating contracts and closing businessHave experience interacting with C-level corporate executivesHave solid understanding and use of strategic selling techniques and CRM systemsHave solid communication, interpersonal, and presentation skillsBe able to effectively partner and collaborate across teams and externallyBe able to occasionally travel (less than 10% of the time).

Work in a way that works for you
 

We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive

Working for you
 

We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefitsRetirement Benefits: 401(k) with match and an Employee Share Purchase PlanWellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off ProgramsShort-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital IndemnityFamily Benefits, including bonding and family care leaves, adoption and surrogacy benefitsHealth Savings, Health Care, Dependent Care and Commuter Spending AccountsUp to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice

About the Business
 

LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.
 

 

LexisNexis, a division of RELX, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: https://forms.office.com/r/eVgFxjLmAK , or please contact 1-855-833-5120.

Please read our Candidate Privacy Policy.