Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive.
A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you’re someone who cares, there’s a place for you here. Join us and contribute to Sedgwick being a great place to work.
Great Place to Work®
Top 100 Most Loved Workplace®
Forbes Best-in-State Employer
Are you a considered individual with a curious mind capable of building relationships with people from all walks of life?
Can you articulate yourself clearly both verbally and in writing?
Do you have a passion for the delivery of exceptional customer service?
Do you challenge day to day situations and the norm yet remain calm under pressure?
Have a valid full UK driving licence?
Would long-term career growth in a IBUK recognised '2024 Top UK Insurance Employer' spark your interest?
If the answer is yes, then keep reading as Liability Claims Services are looking for professional, well organised, and dedicated individuals to perform the role of a Liability Adjuster.
With one of the largest teams of liability experts in the world, Sedgwick supports and resolves property, general, auto, product and professional liability claims, and helps our clients maintain brand protection in times of crisis.
Wherever you are in your adjusting career, we can support you to achieve your goals. A role with Sedgwick opens the door to many benefits, including:
Structured programmes with clear timescales & transparent career pathways
Fully supported professional qualifications with rewards
Truly flexible working, a mix of office and home
Competitive salary
You will join an appropriate incentive (bonus) scheme
Fully funded company vehicle or cash in lieu allowance (Full UK driving licence essential)
You will join an appropriate incentive (bonus) scheme
Employee assistance programme for employee wellbeing
Life assurance
Group Income Protection
Our other benefits include:
Private healthcare plan (including pre-existing conditions)
A Self Invested Personal Pension Scheme
Annual leave allowance of 25 days + public holidays
Voluntary benefits – Purchase extra holidays, dental cover, cycle to work scheme, season ticket loan, wellbeing and digital GP apps
The Role:
We now have an excellent opportunity for a Liability Adjuster covering the Portsmouth/Southampton area. Based remotely, your role will involve investigating in the field and reporting on a mixed portfolio of Employers` Liability, Public Liability (both injury and property) and Motor injury.
Your clients will include some of the most prestigious Liability Insurers, Blue Chip Corporate Clients and Brokers, it is therefore essential that you have experience within the claims arena. You will also be investigative in your approach to claims handling and have the ability to identify questionable information and apply correct procedures to identify potentially fraudulent claims.
Many of our colleagues now benefit from working flexibly between the office and home, which helps support a healthy work/life balance. When you do spend time in our offices, you’ll experience bright and open surroundings which offer excellent areas for collaboration as well as desk space. It’s an ideal environment for working alongside and interacting with fellow colleagues.
About you:
You`ll have a proactive attitude, self-motivated and capable of working on your own initiative. You will also:
Have an EL/PL/Motor injury and/or property biased background with the ability to fully investigate all types of liability claims
Be able to interact with all interested stakeholders including claims staff, underwriters, policyholders, brokers and claimants
The ability to apply a thorough knowledge of current case law, common law/statute and regulations
Be willing to go the extra mile and provide exemplary customer service
Possess accurate keyboard skills
Have a clean full driving license
Have a good working knowledge of MS Word, Outlook and Excel
Be extremely well organised and capable of influencing others
Insurance qualifications are desirable, but equal consideration will also be given to those with the relevant experience
As a global business, we are always interested in hearing from candidates with bi-lingual or multi-lingual skills.
Working at Sedgwick
Our company is a place where creative and caring people of all backgrounds can be challenged, grow as individuals, and feel a higher purpose in the unique value they bring and the difference they make in the lives of others. We celebrate our differences; cultivating uniqueness and belonging allows us to connect with our consumers on a personal level, understand our clients’ needs, support the communities in which we operate, and perform at our best.
We’re passionate and understanding about our colleagues – so we have built flexibility into our colleague working model. If you wish to work from home, split your working time between the home and office or change your hours so you can collect your children or care for someone in your family, we’re supportive of that. As a flexible employer, we’re happy to discuss options that take into consideration your personal needs for this position during your interview.
Applicants who are successful at interview will be, as part of pre-employment screening, subject to: ID document verification, credit check, address verification, employment verification, employment gap verification, UK DBS, UK financial regulator search, anti-money laundering search, directorship search and global watch list check.
Sedgwick is committed to Equal Opportunity and Diversity. We aim to ensure that no job applicant or employee receives less favourable treatment on the ground of race, colour, nationality, religion, ethnic or national origins, age, gender, marital status, sexual orientation or disability.
Sedgwick is an Equal Opportunity Employer.
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.