Are you someone who never rests on their laurels, always strives to go above and beyond, and is committed to keeping your PROMISES? Do you appreciate a company culture that is open, fosters work-life balance, and a dynamic team environment? Then Old Dominion is the home for you. We take pride in being the best in the industry, and from our humble beginnings we know that our People and our Family Spirit are the main ingredient in our secret sauce to success. At Old Dominion we are looking for individuals to join the OD Family that will provide innovative solutions and exceed expectations to keep OD the premier transportation solutions provider.

Effectively handle property damage claims due to OD vehicle accidents and incidents. Perform other duties pertaining to certificates of insurance, insurance renewal cards, etc.

Primary Responsibilities

Review new accident workflows to determine proper retention of documents and handling of company car accidentsInvestigate claims, including gathering information for investigative purposes from various sources, such as drivers, service centers, adjusters, witnesses, claimants and police officers/departments and review information to determine claim payment, denial or subrogationSubrogation of a Claim including communicating with OD Maintenance Department, body shops, Audit Bureau and independent adjustersDetermine damage amounts to OD equipment, collecting picturesSecure copies of invoices for towing and spills and collect cargo claim informationDetermine total amount due OD after investigation and collection of information determining responsible partySend subrogation letters, receiving checks, entering amount under proper claim and remitting paymentMonitor weekly subrogation report for follow up and additional handling as neededDetermine payment or denial of claims including the steps of communicating with claimants, adjusters, Audit Bureau, insurance companies, attorneys, body shops and service center personnel regarding status of property damage claims, requesting appraisals, total loss evaluations and estimates, entering property damage settlement checks and rental paymentsReview supplemental damage estimates and pay as neededReview financial information and determining settlement of downtime claimsAudit and process independent adjuster invoicesWrite settlement, denial and escrow lettersRespond to letters of representation from claimant attorneys and medical lien providersScan claim documents into the Liability Claims System, and ensuring correct classification and claim number of each document scannedReview requests for Certificates of Insurance, forward requests to applicable entities, and maintain documentsStay up to date on property damage reserve amounts and adjust as necessaryDetermine the number of tractor insurance cards needed for each service center and disperse accordinglyDetermine, request and disperse VIN specific insurance cards for company cars          Assist with departmental adherence to the company document retention policy

Job Qualifications

Education:

High school diploma or equivalent

Experience:

Demonstrated proficiency with Microsoft OfficeExcellent written and verbal communications skillsStrong interpersonal skillsAbility to maintain confidentiality and meet mandatory deadlines

Working Days:

Shift and hours to be determined.

Working Shift:

Shift and hours to be determined.

Work Days and Shift are estimates and are subject to change, at any given time, based on job scheduling and/or business levels. Any information listed regarding Days and Shifts shall be considered a guideline of expectations for the specific position at the time of posting.

Join the OD Family Today!

As a Full Time member of our Family, you and your family are eligible to receive:

Great Health Benefits including a Zero premium medical plan for employee only coverageShort Term & Long Term DisabilityFlex Spending Accounts401k Retirement plan with company match and additional company annual discretionary match opportunityLife InsuranceWellness ProgramTuition Reimbursement for Drivers and TechniciansTraining and growth opportunities to build a careerWe prioritize our OD family of employeesAbility to advance through our promote from within philosophyNational Career Opportunities Available at our 250+ service centers

Old Dominion Freight Line, Inc. is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, and/or gender expression, sexual orientation, age, disability, pregnancy, genetic information, military status, Vietnam Era and/or veteran status, or any other characteristic protected by applicable law(s).