Library Assistant II Print (https://www.governmentjobs.com/careers/norfolk/jobs/newprint/4761031) Apply  Library Assistant II Salary $40,960.00 - $66,764.00 Annually Location Norfolk, VA Job Type Permanent Full-time Job Number 12723 Department Library Opening Date 12/16/2024 Closing Date 12/28/2024 11:59 PM Eastern + Description + Benefits + Questions Description The City of Norfolk’s Department of Libraries is currently seeking a full-time Library Assistant II for it’s Little Creek Branch that performs customer service roles at the public service desks as well as engaging in Children’s programming with regular programs for the public, and outreach activities. This position assists with the daily operations of the library. Performs administrative duties including typing, filing, ordering supplies, and assisting with events. Provides customer service to patrons by providing information, promoting general usage of facilities, and operating all library equipment. Essential Functions Essential functions include but are not limited to: + Performs circulation activities by checking materials in and out, reserving material requests, registering new patrons, coordinating interlibrary loans and collecting fees. + Provides customer service by providing assistance with computers and equipment, searching database for information and resources and recommending reading material. + Performs administrative duties by preparing statistical reports, ordering supplies, opening mail, distributing library materials, replacing damaged materials, and preparing lost book forms. + Assists with the receiving and ordering of new library materials using the on-line computer program by entering and checking the received orders and assisting with the creation of selection lists and purchase orders. + Responsible for developing and implementing children programming on a regular basis. + Assists with the maintenance of the branch’s library space and collection. + Performs circulation activities by checking materials in and out, reserving material requests, registering new patrons, coordinating Interlibrary loans, and collecting fees. + Must be able to sit/stand for extended periods of time, lifts up to 25 pounds from ground to waist-level, bend, stoop, push, pull, and complete tasks requiring manual dexterity to retrieve books and other materials from shelves/cabinets ranging in height from floor level to approximately 6 feet, and unpack incoming books/orders. + Thorough knowledge of library resources, procedures, and systems. + Ability to use good judgement in daily services to analyze problems, recommend solutions and make decisions. + High degree of comfort learning new technologies. + Ability to relate library services to the needs of the community. + Ability to maintain effective working relationships with the public and other employees. Education/Experience Work requires knowledge of a specific vocational, administrative, or technical nature which may be obtained with six months/one year of advanced study or training past the high school equivalency. Junior college, vocational, business, technical or correspondence schools are likely sources. Appropriate certification may be awarded upon satisfactory completion of advanced study or training. One year of experience in library or related customer service work.. Additional Information & Requirements Work Hours: Monday-Friday, 9:30AM-6PM Signing Bonus: This position is eligible for a one-time $5000 sign on bonus. + Regular full-time and permanent part-time employees may receive paid holidays, vacation and sick leave, employer paid pension plan, basic life insurance, voluntary participation in medical and dental, Section 457 deferred compensation, long-term disability, optional life insurance for self, spouse and children, medical and dependent care reimbursement plans, access to membership in credit union and employer provided parking. + Special project/grant employees are generally eligible for the same benefits of regular full-time employees; however, retirement, life insurance and participation in health plans vary depending upon funding and authorization. + Temporary/seasonal and part-time employees are generally only eligible for employer provided parking and access to membership in credit union. + Retirement If you are hired October 5, 2010, or after to a position with City of Norfolk Retirement System benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction. If you are hired January 1, 2022, or after to a position with Virginia Retirement System (VRS) benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction. + The Tuition Assistance Program is established to encourage employees toward continued self-development and education. Permanent full-time and permanent part-time classified, unclassified permanent, full-time special projects, and constitutional employees who have completed six months continuous service will be eligible to apply. The applicant’s school of enrollment must be an accredited institution. NOTE: The benefits described above are broad generalizations. The specific benefits that an employee may be eligible for are governed by City regulations, as applicable to job type. Non-City Positions listed with a job type designation of "Non-City" are not subject to the benefits descriptions above. Refer to the content of the job posting for information regarding these positions. 01 The following Supplemental Questions are specific to the position for which you have applied to assist the hiring manager in screening applications for specific experience being sought. Please be specific in answering these questions as they will be used to evaluate which applications will be given further consideration in the process. Do not answer "see resume" or "see application" as these are not valid answers. Please note that if you are invited to be interviewed by the department, your responses to the following questions may be subject to verification. + I understand and will answer the following supplemental questions completely and thoroughly. 02 Are you a current or previous City of Norfolk employee? + Yes - I am a current City of Norfolk Employee + Yes - I am a previous City of Norfolk Employee + No - I am not a previous or current City of Norfolk employee 03 If you were referred for this position by a current City of Norfolk employee, please provide the employee's full name, department, and job title. If not, please indicate by typing "N/A." 04 Please provide an explanation of any periods of unemployment that are 30 days or longer. Indicate N/A if you have not experienced any periods of unemployment. 05 Please select the highest level of education you have completed. + Less than High School Diploma/Equivalency + High School Diploma/GED + Some College (6 months or more) + Vocational/Technical Degree + Associate's Degree + Bachelor's Degree + Master's Degree or higher 06 How many years of library experience, including unpaid and volunteer experience, do you have? + No experience + Less than one year + 1-3 years + 3-5 years + More than 5 years 07 How many years of customer service experience, including unpaid and volunteer experience, do you have? + No experience + Less than one year + 1-3 years + 3-5 years + More than 5 years 08 Please indicate your veteran status. (A copy of your long form DD-214 may be required) + I am not a Veteran + I am a Veteran + I am a Disabled Veteran Required Question Agency City of Norfolk Apply Please verify your email address Verify Email