Library Associate 2
Library Systems & Services
The Library Associate 2 is the entry level position in the Library Associate job family. Under direction from management, the Library Associate 2 performs a variety of moderately complex technical and paraprofessional duties in support of various sections/functions of the library, primarily at the circulation desk. Provides customer service to library patrons.
Essential Duties/Responsibilities:
An individual must be able to perform each essential duty and responsibility satisfactorily.
+ Provides customer service by welcoming and registering patrons, issuing library cards, checking out materials and managing patron accounts
+ Assists patrons with locating materials or the reference desk, using computers, or explaining procedures (checking out, logging onto the Internet, making copies, etc.)
+ Checks in and processes library materials as necessary
+ Accepts and processes fines, fees, or other payments
+ Provides information regarding programs, events, conference rooms, etc.
+ Mails library materials as necessary for patron homebound programs
+ Shelves library materials
+ Addresses or escalates patron conduct or safety issues to appropriate management
+ Follow all legal and policy requirements related to patron privacy and custodianship of patron records.
+ Other duties as assigned
Requirements
Qualifications:
An individual should possess the knowledge, skills, and abilities listed and meet the amount of education, training and/or work experience required.
+ H.S. Diploma or GED
+ Two years library experience preferred
+ Basic knowledge of library systems and databases preferred
+ Ability to work a regular schedule that may include a combination of days, evenings and weekends
+ Excellent customer service skills
+ Knowledge of Microsoft Office Suite
+ Good communication skills, both written and verbal
+ English/Spanish speaking is a plus
Physical Requirements:
+ Must be able to frequently move from place to place within the location; file and retrieve books and other items on high shelves; lift, push/pull, hold/carry of items weighing up to 25 pounds and occasionally up to 35 pounds. of heavy boxes, books, and equipment; work in confined spaces; walk; bend; stoop; reach; and climb.
Benefits
Hours Per Week: 20 Hours
Hourly Rate: $16.00
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