The Library Associate 2 is the entry level position in the Library Associate job family. Under direction from management, the Library Associate 2 performs a variety of moderately complex technical and paraprofessional duties in support of various sections/functions of the library, primarily at the circulation desk. Provides customer service to library patrons. Essential Duties/Responsibilities: An individual must be able to perform each essential duty and responsibility satisfactorily. + Provides customer service by welcoming and registering patrons, issuing library cards, checking out materials and managing patron accounts + Assists patrons with locating materials or the reference desk, using computers, or explaining procedures (checking out, logging onto the Internet, making copies, etc.) + Checks in and processes library materials as necessary + Accepts and processes fines, fees, or other payments + Provides information regarding programs, events, conference rooms, etc. + Mails library materials as necessary for patron homebound programs + Shelves library materials + Addresses or escalates patron conduct or safety issues to appropriate management + Follow all legal and policy requirements related to patron privacy and custodianship of patron records. + Other duties as assigned Requirements Qualifications: An individual should possess the knowledge, skills, and abilities listed and meet the amount of education, training and/or work experience required. + H.S. Diploma or GED + Two years library experience preferred + Basic knowledge of library systems and databases preferred + Ability to work a regular schedule that may include a combination of days, evenings and weekends + Excellent customer service skills + Knowledge of Microsoft Office Suite + Good communication skills, both written and verbal + English/Spanish speaking is a plus Physical Requirements: + Must be able to frequently move from place to place within the location; file and retrieve books and other items on high shelves; lift, push/pull, hold/carry of items weighing up to 25 pounds and occasionally up to 35 pounds. of heavy boxes, books, and equipment; work in confined spaces; walk; bend; stoop; reach; and climb. Benefits Hours Per Week: 20 Hours Hourly Rate: $16.00