License And Applications Supervisor Hybrid Recruitment # 250110-5412AR-001 Location Hartford, CT Date Opened 1/15/2025 12:00:00 AM Salary $82,055 - $105,983/year Job Type Open to Agency Employees Close Date 1/22/2025 11:59:00 PM Go Back Apply View Benefits (https://www.jobapscloud.com/CT/jobs/?b=Benefits) + + + + Introduction The State of Connecticut (https://portal.ct.gov/) , Department of Consumer Protection (https://portal.ct.gov/dcp) is seeking its agency only employees to fill the opportunity of License And Applications Supervisor (https://www.jobapscloud.com/CT/specs/classspecdisplay.asp?ClassNumber=5412AR&R1=undefined&R3=undefined) in Hartford, CT. CONTINUE TO ENJOY + Visit our new State Employee Benefits Overview page! + Professional growth and development opportunitie s + A healthy work/life balance (https://www.youtube.com/watch?v=y6n9M1Qd5fo) to all employees + Work at a Forbes-recognized company! Connecticut is proud to be featured on both America's Best Employers by State and Best Employers for New Grads in 2024. With our dynamic job market and commitment to fostering a thriving workforce, Connecticut stands out as a top destination for both seasoned professionals and fresh graduates seeking to launch their careers. Job Highlights: + Location is based at 450 Columbus Blvd., Hartford, CT + Full-time, 40-hours per week + Monday through Friday, 7:30am-4pm, may include work on evenings and weekends + Hybrid work environment Position Responsibilities: The License and Applications Supervisor performs duties related to regulating all forms of legalized gambling in the state including lottery, tribal casinos, pari-mutuel, sports wagering, and on-line gaming and the supervisory personnel, managers, and directors of companies doing business with gaming providers, for both initial licensing, as well as license renewal. This position also Supervises a staff of lower level professional and non-professional technicians, clerks or field personnel About Us: The DCP Gaming Division is responsible for regulating legal gambling programs in Connecticut, which is comprised of casinos, lottery, off-track betting, sports wagering, online gaming, and fantasy contests. This is accomplished through a rigorous program of game and system approvals, licensing, inspections, monitoring, audits, and investigations which are conducted to best safeguard consumer interest and integrity of the gaming process. Selection Plan T o Apply: + In order to be considered for this job opening, you must be a current State of CT employee, of the agency listed above, for at least six (6) months of full-time service or full-time equivalent service, absent any applicable collective bargaining language, and meet the Minimum Qualifications as listed on the job opening. You must specify your qualifications on your application. + The minimum experience and training requirements must be met by the close date on the job opening, unless otherwise specified. + Ensure that your application is complete and detailed before submitting it. In order to comply with Public Act 21-69 (https://www.cga.ct.gov/2021/act/pa/pdf/2021PA-00069-R00SB-00056-PA.pdf) , the State of Connecticut is no longer asking for resumes during the initial application process. You will not be able to make revisions once your application is submitted into the JobAps system. + Please select all location(s) and shift(s) you are willing to work on your application. Failure to do so may result in not being considered for vacancies in that specific location or shift. + All application materials must be received by the recruiting agency by the time specified on the job opening for the position for which you are applying. Late applications may not be submitted and will not be considered. Exceptions are rare and limited to documented events that incapacitate a candidate during the entire duration of the job posting time period. It is the candidate’s obligation and responsibility to request an exception and provide a legally recognized justification to accommodate such exception. Requests should be made to DAS.SHRM@ct.gov. + In order to receive educational credits toward qualification for this job posting, the institution must be accredited. If the institution of higher learning is located outside of the U.S., you are responsible for providing documentation from a recognized USA accrediting service which specializes in determining foreign education equivalencies to the recruiter listed on this job posting. For Assistance In Applying: + Please read (chrome-extension://efaidnbmnnnibpcajpcglclefindmkaj/https://www.jobapscloud.com/ct/sup/applicanttips2023november.pdf) or watch (https://www.youtube.com/watch?v=Y8sOb10qYXQ) our Applicant Tips on How to Apply! Important Information After You Apply: + This posting may require completion of additional referral questions (RQs). You can access these RQs via an email that will be sent to you after the posting's closing date or by visiting your JobAps Personal Status Board (Certification Questionnaires section). Your responses to these RQs must be submitted by the questionnaire's expiration date. Please regularly check your email and JobAps Personal Status Board for notifications. Please check your SPAM and/or Junk folders on a daily basis in the event an email provider places auto-notification emails in a user's spam. + Although applicants will receive correspondence via email, as a backup they are also encouraged to sign on to their Personal Status Board on a daily basis to monitor their status, view all emailed notices and complete tasks required in the recruitment process. + Note: At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position. These documents may include: a cover letter, resume, performance reviews, attendance records, supervisory references, licensure, etc., at the discretion of the hiring agency. + Interviews will be limited to candidates whose experience and training most closely meet the requirements of the position. + The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class. + This position will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules. + Candidates who are offered and accept a position with the State of Connecticut are bound by the State Code of Ethics for Public Officials and State Employees which is available at www.ct.gov/ethics (https://portal.ct.gov/ethics) . Connect With Us: Due to the large volume of applications received, we are unable to provide confirmation of receipt or status during the recruitment process. Updates will be available through your JobAps portal account. Should you have any questions pertaining to this recruitment, please contact Hayley Newhouse, at Hayley.Newhouse@ct.gov. PURPOSE OF JOB CLASS (NATURE OF WORK) In a state agency this class is accountable for coordinating and supervising the processing of applications from and licensing of a regulated business or industry. EXAMPLES OF DUTIES + Supervises review and processing of certificate and permit applications; + Reviews prepared studies and analyses of factors and incidents impacting on regulatory responsibility and makes recommendations to implement changes; + Coordinates issuance, cancellation and updating of licenses; + Responds to inquiries concerning complicated procedures; + Handles correspondence; + May issue notices of hearings as required by statute; + May act as hearings officer and make recommendations as to disposition of applications; + May represent agency at informal meetings pertaining to transactions concerning existing licenses; + May prepare data for actions taken against licensees; + May perform or direct investigations of violations by regulated industry or consumer complaints against licensees; + May prepare monthly statistical and other reports; + Performs related duties as required. KNOWLEDGE, SKILL AND ABILITY + Considerable knowledge of + licensing statutes and procedures; + operations of regulated business or industry; + Considerable + interpersonal skills; + oral and written communication skills; + Considerable ability to interpret laws and regulations; + Ability to utilize computer software + Supervisory ability. MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE Seven (7) years of technical experience in a regulated industry or licensing environment. MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE One (1) year of the General Experience must have been in preparing material for or actively participating in, hearings concerning the regulatory process or analysis of business licenses. NOTE: For state employees this experience is interpreted at the level of a License and Applications Analyst. MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED + College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree. + One (1) year of experience as a License and Applications Specialist with experience in hearings concerning the regulatory process may be substituted for the General Experience. PREFERRED QUALIFICATIONS + Experience in interpreting gaming statutes and regulations in Connecticut. + Experience with gaming licensure that encompasses regulatory program planning, development, and evaluation. + Experience reviewing background information documents such as criminal background, organizational, financial statements, tax returns, or credit report inquiries. + Experience with training employees in the areas of licensing review and issuance. + Experience with building new applications, developing workflows, renewal applications and application maintenance in the eLicense system. Conclusion AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities. ACKNOWLEDGEMENT As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes. As such, a job class is not meant to be all-inclusive of every task and/or responsibility. Click on a link below to apply for this position: Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online