License Specialist Print (https://www.governmentjobs.com/careers/spokanecountywa/jobs/newprint/4737616) Apply  License Specialist Salary $38,333.42 - $53,691.84 Annually Location WA 99260, WA Job Type Regular Job Number 24-00257 Department Auditor Opening Date 11/20/2024 Closing Date Continuous FLSA Non-Exempt + Description + Benefits + Questions Job Summary This position works 37.5 hours per week. The position allocated to this class performs a variety of complex, administrative and regulatory tasks involved in processing vehicle and vessel titles and registrations in the Auto License Department of the County Auditor’s Office. Under the general direction of the Records & Vehicle Licensing Manager (or designee), work is performed with independence following established rules, regulations and guidelines and requires extensive public contact often under stressful situations. Promotion from a License Specialist 1 to License Specialist 2 is contingent upon receipt of WA DOL Vehicle Licensing Representative certification and with the affirmative recommendation of the department. TOTAL COMPENSATION: $49,066 - $68,725 annually. Total compensation is an estimate based upon base compensation, median retirement fund contributions, and current employer-paid health and related benefit contribution rates (including medical, dental, life insurance, long term disability, and leave). The actual total will vary depending upon each employee's enrollment choices. Examples of Duties + Receives and processes title applications and renewals for vessels and over twenty types of motor vehicles; assigns proper inventory; calculates tax rates and fees due; completes required forms; ensures all documents are legal, correct and in compliance with State regulations; and evaluates the value of vehicles and vessels for the collection of sales/use tax. + Serves as an agent for the State of Washington, Department of Licensing, performing many duties involving the implementation and enforcement of Washington State laws and other regulations as they relate to the registration, licensing and title transactions on vehicle and vessels, with authority to certify signatures on all State Department of Licensing forms. + Provides information to and answers a wide variety of routine technical licensing questions from subagents, law enforcement officers, financial institutions and the general public both on the phone and in person; directs the public to other departments and agencies for license endorsements and approvals as appropriate; provides basic interpretations of new and changed laws and procedures; and interprets other state and foreign countries' vehicle and vessel licensing regulations. + Provides customers detailed instructions on how to properly fill out documents while utilizing valid government issued identification to certify customer's signatures. + Requests and examines specific documentation to be provided as proof of Federal Heavy Vehicle Use Tax paid to the Internal Revenue Service (IRS) for all applicable heavy motor vehicles. + Answers inquiries from other departments or agencies involving interpretation of office policy or county, state and federal regulations; commonly refers to manuals, regulations, RCW's or outside agencies for answers; initiates correspondence relative to assigned duties; trains and informs vehicle and vessel dealers, wreckers and fleet operators regarding changes in policies or regulations. + Communicates with out of state military residents, via email and phone to explain what documentation and payment is needed to register their vehicles/vessels. + Analyzes military documents such as Leave and Earnings Statements, Orders, and military issued identification to establish any tax exemptions that may be applied. + Identifies and analyzes multiple legal documents, including Powers of Attorney, Trusts, Letters of Testamentary, Death Certificates and various court documents. + Opens, sorts and delivers mail; prepares out-going materials for mailing. + Conducts daily and monthly inventories of numbered forms, plates, decals, tabs and permits; orders, inventories and stocks State Department of Licensing documents, licenses and supplies; dispenses stock items as required; prepares requisitions; and maintains files and records. + Performs multiple clerical duties such as use of computers and multiple software programs, answering phones and emails, utilizing specialized equipment, performing accurate data entry, etc. + Operates standard office equipment such as telephones, computers, copy machines and calculators. + Maintains overall office and breakroom deep cleanliness and ensures full sanitization of all surfaces touched by employees and customers multiple times throughout the day, including tables, pens, keyboards, door handles, light switches, machinery, seating areas, etc. + Cross trains for and performs duties of other position functions within the department. + May assist in training and assisting co-workers. + Performs other related duties as required/assigned. Minimum Requirements + High school diploma or equivalent. + One (1) year of general clerical experience which includes extensive customer service, interpreting and explaining regulations, and cash handling. + Prior experience in banking, loan and/or title processing, or a similar work environment is preferred. + Washington State Department of Licensing (DOL) – Vehicle Licensing Representative certification is required within one (1) year of employment. + NOTE: Positions in this classification are required to be bondable (RCW 46.01.140). Selection Factors + Knowledge of administrative support functions including the operation of standard office machines and equipment. Training or experience in operating computer terminals is desirable. + Knowledge of basic English composition, spelling, grammar and other support skills as required by Knowledge of the operations, functions and terminology common to the position including the RCW's WAC's and manuals related to national auto titling and motor vehicle registration and vessel titling and registrations. + Skilled in communicating effectively both orally and in writing, sufficient to exchange or convey information and to give and receive work direction. + Skilled in performing accurate mathematical calculations. + Skilled in establishing and maintaining effective working relationships at all organizational levels and with the general public. + Ability to learn and retain complex licensing procedures. + Ability to interpret and apply State laws and regulations pertaining to motor vehicles and vessels. + Ability to communicate clearly and concisely, both by phone and in person in determining needs required to perform licensing and titling functions. + Ability to work with speed and accuracy in a tactful and courteous manner when dealing with the public. + Ability to type accurately. SPOKANE COUNTY Employee Benefits Summary The following is a brief list of benefits available to Spokane County regular employees. Complete information is available from Human Resources Department. This information is subject to change. PAID TIME OFF Spokane County Observed Holidays Up to 10 (ten) paid holidays are observed by Spokane County. PTO Non-represented and a select group of represented employees receive a bank of hours that combine both vacation and sick leave into a paid time off bank. There is no waiting period to use this time and it starts out at almost 2 days per month accrual increasing in accrual rates annually for first 5 years. Vacation For employees with less than five (5) years of continuous service, the accrual rate is 1 day of vacation each month for a total of 12 days per year. After six (6) months, employees are eligible to take accumulated vacation time. (Please note the vacation time accumulation may vary depending on contract language). Sick Leave Sick leave is earned at 1 day per month and can be taken as the days are accumulated. Other Leaves Spokane County provides several other paid leaves such as: bereavement leave, jury duty and military duty leave. INSURANCE BENEFITS Medical Insurance Two plans are currently available: Premera Blue Cross (PPO) and Kaiser Permanente (HMO). Spokane County pays 95% of the premium for full-time employees and 90% of the premiums for spouses and dependents. Premiums are deducted each pay period (pay periods: 15th and last day of the month). 2024 Rates: Premera Employee Only: $38.04 per month Employee & Spouse: $149.52 per month Employee & Family: $209.60 per month Employee & Child(ren): $136.16 per month Kaiser: Employee: $35.92 per month Employee & Spouse: $140.56 per month Employee & Family: $196.06 per month Employee & Child(ren): $128.58 per month Dental Insurance Two plans are currently available: Delta Dental of Washington (PPO) and Willamette Dental (DMO). Spokane County pays 95% of the premium for full-time employees and 90% of the premiums for spouses and dependents. 2024 Rates: Delta Dental Willamette Dental Employee: $5.74 per month Employee: $5.98 per month Family: $11.48 per month Family: $11.96 per month Group Life Insurance The County provides a $25,000 group life insurance policy to employees. The County provides a $10,000 benefit for those represented by 492, 492CS & 492CL. This benefit is paid in full by Spokane County. Long Term Disability Coverage Provides an income protection benefit in the event of a long-term illness or injury at rate of 60% of income up to a maximum of $5,000 per month. Spokane County pays the full premium for this plan. Deputy Sheriff's receive a benefit through their union for disability. RETIREMENT Retirement Plan (401a) Spokane County employees are automatically included in the Washington State Retirement System. Both the employer and the employee contribute to the plan. This retirement plan provides a guaranteed lifetime monthly benefit once vested and eligible for retirement. Additional Retirement Plan Option (457b) Employees may supplement their retirement income and save money on taxes by participating in this optional County program. Roth (after-tax) option is also available through this retirement plan. VOLUNTARY BENEFITS AFLAC Supplemental insurance is optional and is provided by AFLAC to help pay for benefits not covered by major medical insurance. The employee pays 100% of the premium. Travel Assistance Provides additional travel protections anytime you travel more than 100 miles from home. Includes pre-trip information, emergency ticket replacement, and emergency evacuation coverage. This benefit is paid in full by Spokane County. Flexible Spending Plan (FSA) Spokane County sponsors a Section 125 Flexible Spending Account to allow out-of-pocket Medical & Daycare Expenses to be paid with Tax Free Dollars. Premiums are automatically set up pre-tax under the FSA. Voluntary Term Life Insurance Voluntary Term Life Insurance is additional optional life insurance provided through The Standard Insurance. New employees are guaranteed up to $50,000 for self and $20,000 for a spouse with no medical underwriting needed. WORK/LIFE PROGRAMS Employee Assistance Program Employees and their family members are eligible to receive free counseling. There are also benefits relating to financial and legal concerns. Reduced Cost Bus Pass Program Spokane County participates in a program with STA which discounts bus passes to $5 a month. Wellness Programs There are opportunities for nearby exercise programs at reduced cost and education programs around wellness themes including financial well-being, nutrition and stress reduction. Discounts There are local and national discounts available to Spokane County employees. 01 Please check the box that applies to your current Union status (if you are not a current Spokane County employee, please select "None of the above apply"). + I am in the open position's department and my position is covered by the 1553 collective bargaining agreement + I am in another department and my position is covered by the 1553 collective bargaining agreement + I am in a position covered by the Master Contract collective bargaining agreement (not 1553) + I am in a position covered by another collective bargaining agreement (not 1553 or Master Contract) + None of the above apply Required Question Agency Spokane County Address 824 N Adams Spokane, Washington, 99260 Phone 509-477-5750 Website http://www.spokanecounty.org/employment