The Licensed Bus Operator provides best-in-class safe, professional, and efficient transportation service to internal and external Yaamava Resort & Casino guests aboard passenger buses. Delivers exceptional quality service in alignment with brand standards/expectations for all guests– requiring a high level of professionalism, anticipatory service, and enthusiasm focusing on guest comfort. In this highly visible role, it is imperative that the contributes to the mission and vision by creating a positive and productive working environment. Maintains a positive attitude and public image while delivering authentic greetings, and cordial farewells, centered on a sense of personal service.

Essential Duties & Responsibilities

1. Responsible for operating passenger vehicles abiding by all federal and state passenger carrier regulations.  Expertly operates vehicles with extreme care and attention to detail ensuring safe passenger transportation. Exhibits exceptional display of enthusiasm for service and desire to deliver passengers to and from assigned destinations based on specific time schedules.  Consistently maintains traffic and weather condition awareness to avoid seen and unseen road hazards.  Responsible for identifying any in-operation mechanical malfunctions to ensure the safe transportation of guests.  Operates ADA-accessible lift when needed.  Professionally relays operational updates via radio communication, including but not limited to road hazards, unsafe traffic and environment conditions, location, load status, and estimated arrival and departure times. 

2. Strictly adheres to all Federal Department of Transportation and California State rules and regulations that govern passenger carriers.  Exercises maximum regard for all transported guests safety and welfare during vehicle operation.  Completes federally mandated pre-and post-trip inspections to ensure vehicle compliance established by the Department of Transportation.   Up to date with the ever-changing vehicle out-of-service criteria, set forth by North American Standard Out-Of-Service Criteria.  Reports any condition of concern to leadership regarding vehicle issues/defects that may affect driver and passenger/guest safety.  In the event of an accident, Drivers are responsible for safely removing passengers onboard the bus.  Abides by all rules and regulations stated in California commercial driver handbook.  Responsible for reporting all accidents, vehicle damage, and passenger safety situations and concerns to appropriate parties. 

3. Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; assists guests in all inquiries in connection with Resort & Casino services, hours of operations, key Resort & Casino personnel, and in-house events.

4. Maintains a neat and clean working environment by sweeping out vehicles, cleaning up spills, disposing of trash, and cleaning windows/mirrors for visibility. 

5. Performs other duties as assigned to support the efficient operation of the department.

Education/Experience/Qualifications High School Diploma or GED required. Must be 21 years of age or older. Minimum three (3) years of commercial driving experience required, or a minimum of five (5) years equivalent combination of route delivery driver, including but not limited to, postal driving, medical transport, and delivery of goods and services required. One (1) year working in a Transportation Department, including one (1) year of non-commercial vehicle transportation experience, plus internal commercial licensing and certification may be considered in lieu of other required experience. School pupil activity bus (SPAB) certificate preferred. Advanced vehicle operations knowledge and intermediate maintenance experience preferred.  Equivalent combination of education and progressive, relevant and direct experience may be considered in lieu of minimum educational/experience requirements indicated above. Certificates/Licenses/Registrations At the discretion of the San Manuel Tribal Gaming Commission, you may be required to obtain and maintain a gaming license. A qualified candidate/employee must have and maintain a valid driver’s license with an acceptable driving record as determined by the enterprise’s insurance carrier. Valid California Commercial Driver’s License, Commercial Class C or higher, with a passenger endorsement preferred. Valid DMV Medical Certificate preferred.

San Manuel will make reasonable accommodations in compliance with applicable law.

As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today!

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