Category:

Professional

City:

Jackson

State:

Tennessee

Shift:

8 - Day (United States of America)

Job Description Summary:

Responsible for providing designated mental health services to child, adolescent, adult and geriatric age groups on an outpatient basis. Under the direct supervision of the Clinical Manager, is responsible for mental health outpatient services provided to a caseload of clients for a designated shift, 40 hours per week working late nights if needed to best serve the client. Employee subject to overtime and call back as required.

ESSENTIAL JOB FUNCTIONS:

Provides client and family education, support, and care in gender-, spiritually-, economically- and culturally-responsive, trauma-informed, humble, kind, and competent waysFollows HIPAA guidelines and maintains the highest level of confidentiality and privacy at all times when dealing with client informationProvides therapeutic services to assigned caseload in ways that seek to promote individual, program and system-level approaches that foster health and resilience, increase necessary supports while reducing gaps in service and barriers to social inclusionProvides brief individual, family, group and marital counseling with children, adolescents, adults, families, and couples with the provision of collateral counseling as neededFacilitates equitable services for recipients in person and via telehealth and telephonic options as needed, safe, appropriate, and beneficialCompletes intakes and makes referrals any additional services needed including but not limited to Agency-based individual therapy, medication evaluation and management, group therapy, and case managementProvides coordination and follow-up monitoring of services rendered to the client and family as neededMaintains or exceeds productivity standardsDevelops and/or maintains a Treatment Plan related to clients’ presenting problems and utilizing objectives and interventions that supports client strengths, goals, and choiceCompletes and/or ensures the completion of all appropriate documentation in a timely manner with correct and appropriate tone, grammar, and syntax. This includes but is not limited to Progress Notes, Informed Consents & Permission to Treat, Orientation Acknowledgement, Medical History, Assessments, etc.Collaborates effectively with clients, outside agency personnel, family members, and internal agency personnel including but not limited to supervisors, therapists, physicians, nurses, and case managers to ensure continuity of careProvides crisis assistance in situations when immediate attention is warrantedProvides community education, awareness, and support regarding of mental health and other relevant issues as ableProvides reporting of work activity to Clinical Manager as requestedParticipates in staffing and supervision as scheduled and as needed, and displays evidence of the value of lifelong learning as related to best practices in client careParticipates in Quality Assurance & Improvement, Utilization Management, and other agency and system functionsOther activities or responsibilities as needed per supervisor or agency

JOB SPECIFICATIONS:

EDUCATION:

Master’s Degree required

LICENSURE, REGISTRATION, CERTIFICATION:

Maintains an active license with the State of Tennessee Health Related Boards as a Licensed Clinical Social WorkerAny additional certification or training as requested by supervisor or Agency

EXPERIENCE:

Experience preferred

KNOWLEDGE, SKILLS AND ABILITIES:

Exhibits proficiency in Microsoft Word, Excel, Outlook, and PowerPointExhibits capacity to learn and utilize electronic medical records and other online software programs quickly and effectivelyDemonstrates professional written, verbal, and nonverbal communicationDemonstrates ability to set priorities for tasks, to work effectively under minimal supervision, exceptionally organized, described by others as a self-starter, reliable, dependable, and motivatedDemonstrates eagerness and ease in learning and implementing new technologies, strategies, and behavioral interventionsDemonstrates an understanding of adverse childhood experiences (ACEs), their potential effect on the health and well-being of individuals, and utilizes best practices to offer trauma-sensitive and trauma-informed care

INTERPERSONAL REQUIREMENTS:

Demonstrates the ability to communicate effectively and build rapport with all clients and family members as well as all levels and facets of agency personnelContributes to a positive work environment and the overall team effort of Pathways and West Tennessee HealthcareFlexible and innovative, exhibiting the initiative to function with limited supervisionAddresses interpersonal conflict concerning colleagues or supervisors with humility, respect, and frankness, and follows the chain of command when needed to resolve issues effectively and timelyAbility to work well under pressure

DIRECTION/SUPERVISION REQUIREMENTS:

May be utilized to offer occasional individual or group supervision to other non-licensed agency staff

PHYSICAL DEMANDS:

Able to perform various physical demands of the job that help deliver services to program recipients and the agency. Physical demands include but are not limited to prolonged standing, sitting, walking, driving, climbing stairs, lifting/carrying objects, etc.Ability to communicate effectively with others directly and by phoneAble to use nonviolent, crisis-de-escalation techniques to effectively deescalate and safely restrain an individual if neededProlonged periods of sitting in sessions with clients

NONDISCRIMINATION NOTICE STATEMENT

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law.