The Product Development Support Specialist will contribute the our mission by:
Capturing, documenting, evaluating, and distributing business requirements to all associated IT systems.
Tracking and resolving open issues.
Coordinating meetings with Product Development Team and scheduling follow-up discussions, to drive decision making in advance of quarterly deadlines.
Researching and finding opportunities to improve documentation and procedures.
Working with development teams to align projects and confirm capacity.
Creating and conducting training programs related to new product launches.
You areA driven professional with a high degree of knowledge in Individual Life Insurance products and with the ability to collaborate with internal business partners to support goals and objectives by leading change and implementing new ideas!
You willFind opportunities to improve processes, documentation, and the clarity of communicated requirements
Support the system development life-cycle (SDLC)
Build and maintain relationships with Partners, Subject Matter Experts, and Business Partners to enable open communications and collaboration
Own and manage the research, development, documentation, and resolution of open issues for the Product Description documentation
Expand knowledge of Products and Riders, Business Operations and Guardian systems.
Participate in and manage non-product projects assigned to the Product Development Department
You have2+ years of work experience in the Life Insurance Industry
BA, BS, a plus
Insurance Education (LOMA), a plus
Project Management Training, a plus
Agile (SAFe Methodology) training / experience, a plus
Strong communication skills and the ability to support both in-person and virtual training environments
LocationYou will work in our Bethlehem, PA office location three days per week
You will work from home two days per week
Salary Range:
$57,810.00 - $86,715.00The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation.
Our Promise
At Guardian, you’ll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.
Inspire Well-Being
As part of Guardian’s Purpose – to inspire well-being – we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues. Explore our company benefits at www.guardianlife.com/careers/corporate/benefits. Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits.
Equal Employment Opportunity
Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.
Accommodations
Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact applicant_accommodation@glic.com.
Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday.