We inspire purpose-filled living that brings joy to the modern home. With a team of more than 8,000 associates spanning 130 store and distribution locations across the U.S. and Canada, we achieve together, drive results and innovate to inspire. Drawn together by a shared passion for our customers and a spirit of fun, we deliver high-quality home furnishings that are expertly designed, responsibly sourced and bring beauty and function to people’s homes. From the day we opened our first store in Chicago in 1962 to the digital innovations that engage millions of customers today, our iconic brand is over 60 years in the making—and our story is still unfolding.

We’re here for it. We think you should be too. We’re looking for a driven professional with an inclusive mindset to join our team as a Lifecycle Marketing Coordinator.

The Lifecycle Marketing Coordinator will help support the Email Marketing team to plan, schedule, and execute timely email/SMS/push messages to our various audiences while collaborating with the Email team on email strategies and accurate execution of campaigns.

This is a hybrid position that requires 4 days in the Northbrook, IL office

A day in the life as a Lifecycle Marketing Coordinator…

Manage and maintain project schedules and track progress of all email/SMS/Push sends, from initial creative through to development and deploymentInitiate creative briefs for all email/SMS/Push campaignsRoute email/SMS/Push creative through stakeholder approval process and collaborate with Design team on changesReview all email/SMS proofs for content and design accuracyStay up to date on email/SMS/Push best practices and research the competitive landscape to identify new opportunitiesAssist in strategic planning and test plan development to optimize email/SMS channel performanceSupport the email marketing team with reporting for weekly/monthly/ad hoc campaign reportingAssist with the management of email/SMS/Push messaging calendar and schedule adjustmentsAssist Customer Service, Store Operations and IT teams with email related questions for addressing customer communication issues and troubleshooting email programs

What you’ll bring to the table…

Experience with ESPs, specifically Salesforce Marketing Cloud, preferredStrong problem solving skills, organizational and analytical skillsAbility to multitask in a fast paced environmentDetail oriented with strong project and time management skillsStrong interpersonal and strong communication skillsTeam player with demonstrated ability to work effectively with multiple cross-functional groups

We’d love to hear from you if you have…

1 year of experience in developing Digital Marketing campaignsBachelor’s degreeExperience using ESP tools, such as ExactTarget/Salesforce Marketing Cloud (preferred), Responsys, Silverpop or CheetahMail a plusProficiency with MS Office Suite (Word, Excel, Powerpoint)

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