ABM is hiring a Line Monitor at our T. F. Green Airport. 

FULL TIME AVAILABLE 

May be scheduled for weekends and holidays when needed Time and a half on Sunday’s and observed holidays Free parking for ABM employees

SALARY:  $16/hr. 

The pay listed is the hourly range or the hourly rate for this position.  A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data. 

Benefit Information: 

ABM offers a comprehensive benefits package.  For information about ABM’s benefits, visit ABM 2023 Employee Benefits | Front Line Team Members

Position Summary Details

The Airport Line Monitor assistance and information to airport passengers. 

Essential Functions

Acts as a Welcome Ambassador for arriving passengers  Greets and engages with passengers in and around the terminal area to help with directions, flight information and general inquiries  Explains to passengers what services are available to them at the airport 

Responsibilities

Provides assistance to Porter’s Special Service Request passengers including transporting wheelchair passengers to and from their flights, escorting unaccompanied minors and guiding passengers with visual impairments  Assists with baggage as required, including pushing baggage carts  Monitors and enforces carry-on baggage size requirements in accordance with Porter’s carry-on baggage control program  Manages passenger lines at check-in to ensure a smooth, orderly, and efficient flow of passengers during peak times  Provides assistance to passengers using Porter kiosks to check-in  Assists with the grooming of aircrafts to maintain a clean and elevated inflight experience for passengers  Transfers and distributes wheelchairs between mainland and Airport Terminal  Assists with re-stocking check-in and gate positions  Provides ground transportation or curbside assistance  Alerts maintenance employees about malfunctioning restrooms, elevators, or other equipment.   Actively participates in Porter’s Safety Management System (SMS) including reporting hazards and incidents encountered in daily operations; understands, complies, and promotes the Company Safety Policy  Other duties as assigned 

Qualifications

Must be 18 years of age or older.  Must have Customer Service Experience 1 yr. of similar work experience  Must meet all requirements to receive required airport SIDA badge and Customs Seal (if applicable)

 

Basic Qualifications:

•  Must be 18 years of age or older

•  No high school diploma, GED or college degree required

•  No experience required and on the job training provided