Linen Room Attendant - Jumeirah Carlton Tower

About Jumeirah & the Hotel:

For more than two decades, Jumeirah Group, a member of Dubai Holding, has been making a distinct mark on the global hospitality market with its unwavering Stay Different™ brand promise. Its award winning destinations, including the iconic Burj Al Arab Jumeirah, position service beyond expectations, signature dining experiences and artful surroundings at the heart of every guest experience.

Today, Jumeirah operates a world-class portfolio of 26 properties across the Middle East, Europe and Asia, and employs over 9,000 colleagues, representing over 120 nationalities. As Jumeirah continues to expand its global portfolio and scale up its operations to the next level of growth, we remain fully committed to developing and empowering our colleagues to excel in world-class environments. Jumeirah is committed to embedding equality, diversity and inclusion in all its practices, embracing a culture that celebrates diversity. 

Situated in the heart of Knightsbridge, one of London’s most exclusive neighborhoods, Jumeirah Carlton Tower is the quintessential address in SW1 where heritage meets contemporary luxury. 

Featuring 186 beautifully appointed guest rooms, 87 of which have the fantastic benefit of a balcony, a rarity for the capital, enabling guests to take full advantage of the stunning views across London. The property also boasts the city’s largest naturally lit swimming pool, situated at the impressive rooftop health club and spa, The Peak, access to the private Cadogan Gardens and destination restaurant La Maison Ani.

About the Job:

An opportunity has arisen for a Linen Room Attendant to join us at Jumeirah Carlton Tower. The main duties and responsibilities of this role are:

Sort dirty linen from chute: King sheets and king duvet covers to be counted before placing in the respective trolleys. Transport linen trolleys through the back of house areas to loading bay for collection by external Linen Company. Delivery of F&B Linen: Sorting F&B linen & recording. Counting different size tablecloths and recording. Clean table linen on shelves: Sorting Dirty Table Linen. Delivery of Rooms linen & Toweling. To maintain a high standard of personal appearance and hygiene and follow the Hotel and Departmental grooming standards. To respond to any changes in the department or hotel as dictated by he needs of the industry and company. To be flexible to carry out any other reasonable duties and responsibilities within the job as assigned by management. This could include working in other departments, to meet business demands and guest service needs. To report any complaints, accidents, equipment malfunction, maintenance faults, suspicious persons, safety hazards or other incidents immediately to the supervisor or the duty Manager. To ensure that strict control is carried out when receiving and returning work equipment. Keys or cleaning equipment. Where appropriate is responsible for the upkeep of any equipment. Loss of any piece of equipment e.g. Keys to be reported immediately to the supervisor.  On an ad hoc basis, to deliver requests to guests in an efficient and courteous manner. On an ad hoc basis, to assist with the moving of furniture and other equipment, materials and the changing of defective fixtures, fittings and soft furnishing (curtains, chairs etc.)

About you:

The ideal candidate for this position will have the following experience and qualifications:

Good level of English. Friendly, approachable and professional. Trustworthy, Honest and committed to position. Demonstrates teamwork at every opportunity. Adapts tactics to meet changing conditions. Takes personal responsibility for their own performance.

About the Benefits:

Besides generous F&B benefits and reduced hotel rates across our hotels globally, this role has excellent employee benefits making the role attractive to high performers and any applicant who like to associate her/himself with one of the most luxurious brands in the hospitality industry. This includes…

Competitive salary + excellent service charge 28 holidays inclusive of Bank Holidays Extra holiday for significant Birthdays (21.30.40. etc.) Life insurance Next pension Jumeirah perks website access – discount F&B and Spa treatment discount One and a half times pay for work during bank holidays Dry cleaning of uniform or Business attire Meals on duty Employee assistance programs Wellness benefits – Chiropodist, Flu jabs, and more! Taxi service after hours Social events & recognitions programs Ongoing training & development Weeding/Baby gift Cycle scheme Internal transfer scheme Eye test and discount for VDU users Dental cash back plan External transfer scheme

3 Months’ Service: 

Company Sick Pay Travel Card Season Ticket Loan  Live Your Guest Life Stay

6 Months’ Service: 

Jumeirah Discounts –Stays in other Hotels  Cycle Scheme • Internal Transfer Scheme  Eye Test & Discount for VDU Users  Dental Cash Back Plan 

1 Years’ Service: 

External Transfer Scheme 

2 Years’ Service:

Group Pension Plan with enhanced contributions  Income Protection Scheme