DEPARTMENT SUMMARY

Under the supervision of the HDS Executive Lab Director, manages overall functionality of Laboratory Information Systems and all third-party integrations, for the Aultman Health System.  Responsibilities include but are not limited to, design, implementation, training, data collection/system configuration, testing, maintenance, and support troubleshooting.  This individual works collaboratively with the Laboratory and IT teams, to achieve strategic goals and meet the needs of stakeholders (leadership, ALS clients, patients, providers, etc.).

 

QUALIFICATIONS

Bachelor of Science degree, including twelve-month training in an approved program for Medical Laboratory Science, with certification as a Medical Laboratory Scientist by an approved certifying agency or Associate of Science degree with MLT certification OR Bachelor’s degree in Computer Science and/or equivalent experience/training. Two years of laboratory clinical experience preferred Laboratory Information System or prior experience with clinical information technology applications in healthcare setting preferred (ex. Cerner, EPIC, Meditech) Participation in an information system implementation preferred (planning, design, testing, validation, documentation, & ongoing support) Experience with Microsoft Office suite including but not limited to email, word processing, spread sheets, presentation and other necessary computer skills to fulfill job requirements Willingness to travel to remote sites as applicable

 

 

RESPONSIBILITIES & EXPECTATIONS

Analyzes, designs, implements, and maintains complex technological systems to enhance patient care and meet laboratory needs. Maintains a thorough knowledge of the design, development, and application of technological systems. Provides application knowledge when implementing and maintaining information systems Collaborates with appropriate departments and outside vendors to develop/maintain system needs Monitors system change control requests and department Help Desk queues Monitors the daily operations of the information system application Challenges current processes and looks to introduce new methods leveraging technology Participates in downtimes and upgrades of information system applications Cross-trains in all third-party integrations that connect to the LIS to provide adequate guidance and support to the laboratory. Including, but not limited to: Elkay, CernerHub, Telcor, ADM, Workflow, HemoHub, etc. Provides project management for the IT portion of laboratory projects. Collaborates, analyzes and troubleshoots applications Participates in the process for system revisions or upgrades Participates in end user issue research, training and education Maintains an up-to-date knowledge of current trends and issues in health care, recommended end user workflows, national and state regulations Organizational skills: ability to prioritize multiple activities and objectives in a fast-paced dynamic environment Networking with other application users via site visits, user group meetings, and other communication to maintain a resource for problem solving and new approaches to standard procedures Think critically and work efficiently in high stress situations Communicate effectively with colleagues, nursing units, providers, and laboratory leadership. Uses Tools and Tones for High Reliability in order to promote a culture of safety. Accepts responsibilities and maintains an attitude conducive to a cooperative and productive work environment. Adheres to all policies described in the Aultman Hospital Code of Conduct and Employee Handbook. Other duties as assigned.

 

SKILLS

Highly organized Detail oriented Strong multitasking abilities Quick learner Ability to handle high stress/fast paced work environment Have ability to communicate effectively. Work effectively with coworkers Strong communication skills

 

   

WORKING CONDITIONS:

Primarily dayshift with off-shift coverage, as assigned On-call rotation as needed Ability to sit for extended periods of time Ability to work in a team setting Option for remote working after training/orientation