We're seeking a strategic and results-driven Listing Process Specialist to join the Seller Experience Latam. This role combines process design expertise with business acumen to streamline our seller listing experience and drive marketplace growth.



Key job responsibilities
- Design and implement efficient listing processes to increase quality offer selection
- Create and maintain standardized operational procedures for listing agents
- Partner with cross-functional teams (Product, Operations, Compliance) to implement process improvements
- Own and analyze key performance metrics, translating process efficiency into measurable business impact
- Develop and maintain tracking mechanisms for continuous process optimization
- Lead stakeholder management and communication across multiple teams

A day in the life
In the role, the Process Specialist will be expected to design, assist in implementation and track efficiency of the Listing Hub processes in BR. They will also drive programmatic short term solutions, while working with program team on long term plans for fixes and improvements.

About the team
Inclusive and Diverse: We embrace our differences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, reminding members to seek diverse perspectives, learn and be curious, and earn trust.

Work Life Balance: We believe striking the balance between personal and professional life is critical to life-long fulfillment. We offer flexibility in working hours so you find your own balance.

Mentorship & Career Growth: We believe supporting new members is critical for team-wide success. Wecelebrate knowledge sharing and mentorship. We strive to assign projects based on what will help each team member develop into a better-rounded professional.