Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

As a dedicated Litigation Manager, you will manage and guide outside counsel in creating litigation strategy on complex cases. Collaborates and facilitates cross-functional teams in the strategy development and implementation of litigation solution. Guides the business on strategy in the pursuit of case resolution and offers business solutions to manage litigation risk. 

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position.

Responsible for managing legal cases considered high profile, high exposure, which may involve EC and/or BoD awareness and/or potential for significant enterprise impact.

Participates in formulating, communicating, and briefing case strategy to internal legal team and/or business leaders.

Prepares case evaluations and requests for settlement authority in cases with potential for significant enterprise impact.

Research moderately complex to complex cases and integrates information. Forms responses and submits responses to legal and regulatory requests.

Conducts case activities to include investigating case facts, creating a litigation plan, reviewing and revising pleadings, and representing USAA at mediations and trials.

Reviews and analyzes files, policies, company documents, and witnesses to evaluate exposure, respond to discovery requests and aid outside and in house counsel in case strategy. Analyzes demographic or statistical data to mitigate risk.

Participates in the legal discovery process including preparing materials for production, deposition preparation sessions and depositions, and assisting in identification and preparation of witnesses for depositions and trials.

Creates Legal Hold documents and monitors the eDiscovery process to ensure USAA is compliant with State and Federal Rules.

Identifies opportunities, synthesizes analyses, identifies root cause(s), and provides recommendations that influence litigation case solutions.

Acts as a liaison with internal and external counsel, management, and other external parties. Applies proficient knowledge of litigation and its processes.

Provides input and expertise on cases within a single CoSA and may assist on cases impacting multiple CoSAs.

Under minimal attorney supervision, research, forms responses, and submits to legal and regulatory requests.

Provides insight on issues and process improvements.

Serves as a resource to team members, others in General Counsel, and business clients.

Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

Bachelor's degree; OR 4 years of related experience (in addition to the minimum required) may be substituted in lieu of a degree.

4 years experience in litigation as a paralegal handling complex litigation or relevant work.

Proficient knowledge of relevant statutes, case law and regulations in relevant discipline.

Proficient knowledge of Microsoft Office tools to include Word, Excel, and PowerPoint.

Proficient knowledge of relevant enterprise discipline (labor & employment, or P&C, Bank, FASG, etc).

What sets you apart:

Four plus years of active participation in mediations, depositions, witness preparations, contested judicial hearings, and trials.

Experience with multiple litigation areas (examples: First-party insurance bad faith, class actions, or other complex commercial litigation).

Experience with e-Discovery and litigation holds.

Experience with case strategy development and implementation of litigation solutions.

US military experience with skills related to one of the following MOS’s: Navy (Legalman (LN), Marines (4402, 4405, 4406,4410, 4411, 4417), Army (27A/270A), USAF (51JX / 5J0X1)

Compensation range: The salary range for this position is: $77,120 - $147,390.

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.