Job Description

The Livestock Monitoring Lead – LATAM is a fundamental role in accelerating the execution of the technology solutions strategy and driving business results in the region. This position ensures the effective deployment of livestock monitoring solutions by aligning global, regional and local market teams, optimizing resources, and enhancing customer success.

Focused on achieving business objectives, the Lead drives strategic initiatives, fosters collaboration across functions, and identifies growth opportunities to maximize impact. By ensuring seamless execution and market readiness, this role is essential to accelerating and strengthening the company’s leadership in livestock monitoring across LATAM.    

This role requires a highly motivated leader who is passionate about advancing animal health through technology solutions and maximizing synergies across species to deliver comprehensive, integrated solutions for customers.        

                                                                                         

Key Responsibilities:

Lead collaboration and alignment with Regional and Market Leadership teams to execute on the Global Livestock Monitoring strategic plan. Setting priorities for the region, leveraging resources, tracking outcomes, and holding markets accountable to delivery timelines.

Collaboration with local market Customer Success Teams to continuously upskill, exchange best practices and share insights to enhance customer success initiatives.

Build excellence in knowledge and proficiencies within the LATAM region, through structured learning programs, technical resources and modules, and adhoc development opportunities within country teams.

Working closely with markets to identify opportunities for product development, market support studies or strategic initiatives in the region for global review and/or for in region implementation.

Collaboration with the Global Technology Support Team to ensure seamless resolution of technical cases that are escalated from dealer network or by Tier 1/2 technical in market teams.

Close collaboration with Regional and Market Leadership teams on strategic initiatives, including business development opportunities and synergies between Technology and Biopharma.

Work with Global teams to ensure alignment of projects across the wider business and collaborate, were necessary, on cross-regional projects and act as the key point of contact for Global Monitoring, R&D and Customer Success/Aftersales teams.

Keep abreast of economic, business and political trends or events in the LATAM region relevant to the organization, which may impact commercial activities.

Ensure all company resources are effectively, efficiently and profitably utilized.

Mandatory Knowledge, Experience and Education:

Bachelor's degree in any area, but professionals from Veterinary Medicine, Engineering, Zootechny, Marketing, Administration and other Business-related areas are also welcome.

Strong interpersonal and communication skills.

Needs to have fluency in Portuguese and/or Spanish and advanced proficiency in English.

Solid prior experience in a customer-facing role, preferably in customer success, customer training, account management, or similar positions.

Exceptional leadership skills, with the ability to inspire and manage cross-functional and cross-species teams across diverse geographical locations.

Well-developed strategic and innovative thinking to contribute and execute organizational vision.

Creative problem-solving skills and a proactive approach to overcoming challenges.

Enthusiastic self-starter who demonstrates high levels of drive and energy and who embraces networking to discover and develop opportunities.

Business acumen and marketing abilities.

Excellent organizational skills to manage multiple projects simultaneously, ensuring timely delivery of solutions while maintaining high quality.

Resilience and persistence: capable of navigating challenges and maintaining focus on long-term adoption goals.

Knowledge of the dairy livestock industry including understanding of dairy reproduction, cow health, nutrition and milk quality.

25% travel availability needed.

Key Leadership Capabilities

Focuses on Customers.

Makes rapid, disciplined decisions.

Acts with courage and candor.

Fosters collaboration.

Demonstrates ethics and integrity.

Drives Results.

Builds Talent.

What You Can Expect

Joining a collaborative and diverse team, passionate about improving people's lives and the health and well-being of animals, acting with a high level of commitment and grit.

Work autonomously whilst being supported, encouraged and being part of a trusted Global leading Animal Health organization.

Exposure to upskill and develop in your role.

Flexibility and opening doors to other opportunities and skillsets.

Upskill and growth in an area you’re passionate about, whilst being fully supported and encouraged.

Join a trusted Global leading Animal Health organization.

Regional role with travel across LATAM.

Location: Latin America, the person selected for this role will be hired at his/hers current country, working remotely with the LATAM team.

#BRAnimal

#OportunidadesVetLATAM

Current Employees apply HERE

Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully 
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. 

Employee Status:

Regular

Relocation:

No relocation

VISA Sponsorship:

No

Travel Requirements:

25%

Flexible Work Arrangements:

Hybrid

Shift:

1st - Day

Valid Driving License:

Yes

Hazardous Material(s):

No

Job Posting End Date:

02/18/2025

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Requisition ID:R334571